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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,880 reviews
March 23, 2018
friendly, .well done I needed it checked on. I thought I heard a noise and we were planning a trip. Wanted it checked out before we left. They rotated tires, filled fl I needed it checked on. I thought I heard a noise and we were planning a trip. Wanted it checked out before we left. They rotated tires, filled fluids, no noise or issue found and was inspected because it was past time. Good job on all accounts. Jan and Fred Rose More
by JANROSE
Verified CustomerEmployees Worked With
Dan Helmbold, David Towle
March 23, 2018
Fast, courteous service! Service was done quickly and explained thoroughly when completed. The free WiFi was very useful- I was able to bring my laptop and get some work done Service was done quickly and explained thoroughly when completed. The free WiFi was very useful- I was able to bring my laptop and get some work done while I waited. More
by CAMONRAD8967
Employees Worked With
Jamalle Cade
March 23, 2018
Getting a new lease. Benny, my sales rep, treats me like his own brother. He always has my best interest and makes me feel very important. In addition very knowledgeable o Benny, my sales rep, treats me like his own brother. He always has my best interest and makes me feel very important. In addition very knowledgeable of my desires and my needs. More
by tony2war
Employees Worked With
Benny was working with coworker who I thought was excellent and appreciate the time he took with me. Unfortunately I can't remember his name., Benny Cannavino, George Sarkis
March 23, 2018
I felt comfortable and welcomed Great experience I did not feel pressured Brady was very professional and made me feel at ease. Everything was explained very well and I felt comfor Great experience I did not feel pressured Brady was very professional and made me feel at ease. Everything was explained very well and I felt comfortable leaving More
by Annie
Employees Worked With
Brady Schultz, Dylan Love
March 23, 2018
Great communications It was a great this means Customer appreciation Great customer service I'm ready to work one anything to for U budget and great communications It was a great this means Customer appreciation Great customer service I'm ready to work one anything to for U budget and great communications More
by topdog796
Employees Worked With
Dan Hovsepian, Eric Pappert
March 23, 2018
Awesome! Very friendly. Made the experience fun and stress free. Would definitely recommend them to friends and family. They helped me get out of the negative Very friendly. Made the experience fun and stress free. Would definitely recommend them to friends and family. They helped me get out of the negative equity that I had in my trade. More
by sm22412
Employees Worked With
Michael Barty, John Brest
March 23, 2018
LEASE Bert is one of the best salesman I have ever worked with over the years, and the reason I keep coming back when it is time to get a new vehicle. Bert is one of the best salesman I have ever worked with over the years, and the reason I keep coming back when it is time to get a new vehicle. More
by rschoenheit
Employees Worked With
Bert Marlatt, Peter Montante, Eric Pappert
March 23, 2018
Traverse Purchase This is my third lease arrangement at Bob Johnson. I could not ask for anything more. In new vehicle in three hours. A big thank you Carol, John and This is my third lease arrangement at Bob Johnson. I could not ask for anything more. In new vehicle in three hours. A big thank you Carol, John and Jessica. As usual Awesome experience! PS Thanks go out to Damian and Katheryn for getting us up and online. More
by dcumberl
Employees Worked With
Damian,Katheryn, Jessica Stahl, John Brest, Carol Harrington
March 22, 2018
WHY PUSH UNNEEDED REPAIRS??? $$$ I brought my truck in due to transmission issues as it was shifting hard into gears when slowing down. Brought into dealer and explained issue, they I brought my truck in due to transmission issues as it was shifting hard into gears when slowing down. Brought into dealer and explained issue, they state that I needed my transmission cooling lines replaced before anything and a transmission flush. I explained I just had my transmission flush not a year ago and if there is no leaking around the cooling lines why would I need my transmission lines changed? I did not receive a real answer to that I live in the fact that the mechanic States I need this done. Well every mechanic I've talked to since cannot come up with a reason to change the Transmission cooling lines if they are not leaking. They asked to charge me almost $500 to complete this unneeded work before determining if it's a inner transmission problem which would Be covered by my warranty. I've been buying cars there since I was 18 years old, I think I'm done there now. In this is not to mention the confusion that while I was on the phone with the representative I told them that I would be there to pick up my truck And they told me they just needed time to get the truck up to the front for pick up. In I was there in about 2 hours later , waiting in A-line behind one person for 20 minutes with my kid with me as none of the other guys there had somebody to take care of but told me I had to wait for Nick specifically for him to tell me my truck was not ready and to go wait in waiting area as they did not know i was coming??? Just a very disturbing day for me to notice thatg Bob Johnson Chevy is not what it was. More
by APEREZ010
Employees Worked With
Nicholas Delettera
March 22, 2018
new sale Jake was quick, knowledgeable and friendly. deal was where we expected it to be. vehicle had body defect but will be observed at later date Jake was quick, knowledgeable and friendly. deal was where we expected it to be. vehicle had body defect but will be observed at later date More
by sloanr20
Employees Worked With
Jake Magin
