
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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great experience Have gotten several cars from Bob Johnson. will continue to deal with them for new cars in the future. Professional and easy to deal with. Have gotten several cars from Bob Johnson. will continue to deal with them for new cars in the future. Professional and easy to deal with. More
Can’t beat Bob Johnson I’ve gotten my last three cars through Bob Johnson and Mike Barty has made the process as smooth as possible every single time. He takes his time with I’ve gotten my last three cars through Bob Johnson and Mike Barty has made the process as smooth as possible every single time. He takes his time with every step and truly assures that you are getting the vehicle that you are looking for. Lifetime customer because of Mike. Joe Williams was a huge help as well. He knew the car like the back of his hand and walked me through every feature. There was even an issue with My Chevy app and he worked right with Onstar and was able to get it resolved for me with no problems. Really a huge help and made the delivery seamless More
Great car buying experience very professional, thorough, and courteous personnel.. Great people to deal with. Definitely a lot of vehicles to choose from with every color and op very professional, thorough, and courteous personnel.. Great people to deal with. Definitely a lot of vehicles to choose from with every color and option available. More
Poor sales and service. Dishonest They didn’t file our registration even after multiple calls to inquire where it was. Gave out false information regarding when title would arrive fro They didn’t file our registration even after multiple calls to inquire where it was. Gave out false information regarding when title would arrive from multiple people in sales. Brought it back for first service to get tires rotated and they did not screw on a lug nut. Had to take it to another dealer and interrupt our family vacation to get the tire fixed. Thankfully we noticed it relatively soon after the service. When we notified them they said they would give us a service package to compensate us for time lost on our vacation. It’s been over a month and we have received nothing. Would not recommend this dealership. More
Fleet Vehicle Service In for service on fleet vehicle. As always everyone at Bob Johnson’s was awesome. Always get me in and out quickly. Don’t worry, I’ll come back aga In for service on fleet vehicle. As always everyone at Bob Johnson’s was awesome. Always get me in and out quickly. Don’t worry, I’ll come back again! More
very professional I bought a used car and there was some damage on the car and they took care of getting it fixed and gave me a loaner to use until it was repaired. the I bought a used car and there was some damage on the car and they took care of getting it fixed and gave me a loaner to use until it was repaired. the car looks new again. great job, I was very happy with all the people at Bob Johnson. the salesman Bryan Dennis was very professional and answered all my questions. and got me a great deal. thank you Bryan. More
Very personalized My deal was personally and professionally handled The dealership knew what kind of vehicle I was interested in and when one came in on trade they cont My deal was personally and professionally handled The dealership knew what kind of vehicle I was interested in and when one came in on trade they contacted me .7 More
This company will LIE and STEAL your money. I had my only car key break the day before moving to a new home. I called them on FRIDAY and SATURDAY. They promised over the phone that it would take I had my only car key break the day before moving to a new home. I called them on FRIDAY and SATURDAY. They promised over the phone that it would take 15-20 minutes to get the key cut and reprogrammed for 60 dollars. I agreed and went through the trouble of getting my car towed to them. When I got there, they couldn't cut the key because the key cutter machine broke on THURSDAY. They said they needed to order parts from ITALY, which was going to take a month! So I just stood there, flabbergasted. Without asking me, they cut a new key with the BROKEN machine. They come out 20 minutes later and say that I HAVE to pay $68.20 to the cashier. I asked if we could try it first, I'm told no. I pay for the key and bring it to service where they tell me it will be ANOTHER sixty dollars to reprogram it. After an HOUR they tell me it did NOT work. I asked if that means I have to wait a month for them to cut a new key. They tell me they will send the key out to get a new key cut on MONDAY. I left and came back on Monday and was then told reprogramming was now $107.80! At this point, I was just done with the place and I was desperate for a key, so I paid and left. In the end, the sixty dollar "15-20 minutes" turned into 3 DAYS, and 180 dollars. To top everything off, the staff treated ME like I was wasting THEIR time. More
Great experience All the people I dealt with were very knowledgeable and personable. I would be very happy to do business/deal with them again. Thank you Mike and Sarp All the people I dealt with were very knowledgeable and personable. I would be very happy to do business/deal with them again. Thank you Mike and Sarpreet. More
Smooth From my arrival until I left with my truck, the process was smooth and efficient. I was immediately taken care of and was out the door before the tim From my arrival until I left with my truck, the process was smooth and efficient. I was immediately taken care of and was out the door before the time allotted. More