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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,880 reviews

March 22, 2018

Wait time My waiting time was much too long--2 hours for oil change and tire rotation. The service agent was wonderful. It was not his fault More

by GELT456
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Kerr
Mar 29, 2018 -

Bob Johnson Chevrolet responded

Our goal is to always work on decreasing our wait time and have updates coming in the future that will dramatically change our process in order to better serve our customers. Thank you for bringing your car in and leaving this review!

March 22, 2018

Not pleased I scheduled an appointment for my annual inspection. When I arrived I informed three different people about a small concern regarding my broken flap o More

by sharetheroad
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Sherlock
Mar 30, 2018 -

Bob Johnson Chevrolet responded

I'm very sorry to hear about this situation. This is not acceptable and there should have been more follow up to make sure this service was completed. Please call me when you have the opportunity at 413-9339 so we can discuss this further and make this right.

March 22, 2018

Excellent service The service department is one of the best I have had the pleasure to use for all of my service needs. Even recommended a service I had overlooked. Tha More

by JOEALONGI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your whole service team, David Towle
March 22, 2018

Oil change The service was excellent and they called when the car was done. Had a coupon to lower the price of the oil change. The tires were rotated. More

by FRANKL3228
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
March 22, 2018

inspection went well and was complete Jamalle was very courteous and friendly. He called me about additional recommended service, and then called again when the work was complete. Since More

by AKELLY001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
March 22, 2018

Always friendly and helpful! Bob Johnson's and Benny are great. He always finds me the perfect vehicle at an affordable price. The service department is top notch! Thanks for More

by ABC CARPET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Cannavino
March 22, 2018

was in for routine oil change high rating for oil change, but......I was in last December for warning light, low air in tire and low break fluid. Andrew Bisig ended up telling me t More

by JANE_MACBRIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig
March 22, 2018

Amazing, Comfortable Environment, Dedicated This was my very first time buying a car, and Omar immediately worked with me on finding a both affordable and amazing car. He immediately knew what i More

by zaediad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Destefano, Omar Gonzalez
March 22, 2018

oil change and rotation very courteous service people and very accurate time frame given for my vehicle, also let me know the recommended service that needs to be done More

by VJM4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade, Paul Palmgreen
March 22, 2018

Great car buying experience Sam and Tyler were very informative and helpful throughout the entire car buying experience. I was very pleased that no one was pushy, hence why we re More

by Jennifer MacBay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Cubiotti
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