
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Wait time My waiting time was much too long--2 hours for oil change and tire rotation. The service agent was wonderful. It was not his fault My waiting time was much too long--2 hours for oil change and tire rotation. The service agent was wonderful. It was not his fault More
Not pleased I scheduled an appointment for my annual inspection. When I arrived I informed three different people about a small concern regarding my broken flap o I scheduled an appointment for my annual inspection. When I arrived I informed three different people about a small concern regarding my broken flap on my battery terminal cover. This was used once to gain access and broke off in my hand before the truck was in my possession for one year. They made it seem as though it was taken care of when I was handed my invoice but when I left the dealership I noticed it was in my tray between the front seats. I am not impressed with the follow through. It makes me apprehensive about future work that may be more serious in nature. More
Excellent service The service department is one of the best I have had the pleasure to use for all of my service needs. Even recommended a service I had overlooked. Tha The service department is one of the best I have had the pleasure to use for all of my service needs. Even recommended a service I had overlooked. Thank you for the excellent work and care you have been doing since I have been coming to you for service on my vehicles! More
Oil change The service was excellent and they called when the car was done. Had a coupon to lower the price of the oil change. The tires were rotated. The service was excellent and they called when the car was done. Had a coupon to lower the price of the oil change. The tires were rotated. More
inspection went well and was complete Jamalle was very courteous and friendly. He called me about additional recommended service, and then called again when the work was complete. Since Jamalle was very courteous and friendly. He called me about additional recommended service, and then called again when the work was complete. Since it was a cold and windy day, he made sure my car was in a convenient spot. More
Always friendly and helpful! Bob Johnson's and Benny are great. He always finds me the perfect vehicle at an affordable price. The service department is top notch! Thanks for Bob Johnson's and Benny are great. He always finds me the perfect vehicle at an affordable price. The service department is top notch! Thanks for being awesome! More
was in for routine oil change high rating for oil change, but......I was in last December for warning light, low air in tire and low break fluid. Andrew Bisig ended up telling me t high rating for oil change, but......I was in last December for warning light, low air in tire and low break fluid. Andrew Bisig ended up telling me that I had a break fluid leak as well as a transmission leak as well as other work needed for my tires. I did the work--what can I do...4 weeks later same tire reported being low and the low break fluid light went on again. I took it in for air to be added to the tire and once that was done the low break fluid light went off and has not come back on. How am I to know if that's all it needed the first time?? I know of no other place to go but feel that I may be taken advantage of because there is no way I can tell if my car really is in need of what I am told. I often think I should take my car somewhere and ask them if they can tell if it looks like this work was really done. I have heard that once you pull the transmission it can actually leak from then on. I can not afford bogus work to be done and hate to think I am being taken advantage of. Not sure hat else to say, I will continue to come back but always a little suspicious when they find costly issues when I can't tell if its true or not. More
Amazing, Comfortable Environment, Dedicated This was my very first time buying a car, and Omar immediately worked with me on finding a both affordable and amazing car. He immediately knew what i This was my very first time buying a car, and Omar immediately worked with me on finding a both affordable and amazing car. He immediately knew what i would need with a purchase like this. Pointed me in the right direction and found me a car. Then I met Frank and he never gave up on me when the banks wouldn’t approve me. Whatever he wanted me to have he made sure i did each time. He is amazing with all he does making deals. More
oil change and rotation very courteous service people and very accurate time frame given for my vehicle, also let me know the recommended service that needs to be done very courteous service people and very accurate time frame given for my vehicle, also let me know the recommended service that needs to be done More
Great car buying experience Sam and Tyler were very informative and helpful throughout the entire car buying experience. I was very pleased that no one was pushy, hence why we re Sam and Tyler were very informative and helpful throughout the entire car buying experience. I was very pleased that no one was pushy, hence why we returned to Sam and Tyler to make the final sale. I love my Traverse and look forward to doing future business with Sam again. More