
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Professional and courteous Andrew and Chris always do a nice job taking care of customers needs in the service area and make sure they are kept informed during the repair proce Andrew and Chris always do a nice job taking care of customers needs in the service area and make sure they are kept informed during the repair process. More
Great buying experience!!! We actually had a fun time of it, our salesman Marc Marullo was knowledgeable, on point, efficient and enjoyable to work with. Marc came out to the l We actually had a fun time of it, our salesman Marc Marullo was knowledgeable, on point, efficient and enjoyable to work with. Marc came out to the lot as soon as we arrived, we didn't even have to search for assistance. We are eager to have the opportunity to recommend this dealership, and Marc, we had a great buying experience!!!! More
Wasn't happy with service Went to Bob Johnsons to get a used pick up, found what I wanted and proceeded to purchase the truck. While I pointed out that there was sap all over t Went to Bob Johnsons to get a used pick up, found what I wanted and proceeded to purchase the truck. While I pointed out that there was sap all over the truck the salesmen only cleaned off one spot and said it will come off! The cleaning of the truck was half fast, left tracing sticker on my windshield and only shined the ties! Then was told I'll receive I full tank of gas, I only received half a tank! The used truck only came with one set of keys, and I had to personally contact the General Manager to get a second set of keys due to the fact they told me I would have to pay 250$ out of pocket after spending over 30k on the truck! The sales men seemed very short with me, while being impatient with the whole sale! I'm happy with the truck not happy with the service and sale! More
Tahoe Midnight Edition Spectacular experience with top notch customer service. Carol went above and beyond my expectations. Bob Johnson is by far the BEST place to purchase Spectacular experience with top notch customer service. Carol went above and beyond my expectations. Bob Johnson is by far the BEST place to purchase a vehicle. I will return and recommend them to my friends and family. More
Have had great service Have always been treated very professionally and the loaner system is s huge plus. Sales and service techs are the best. Chevrolet has come along wat Have always been treated very professionally and the loaner system is s huge plus. Sales and service techs are the best. Chevrolet has come along wat More
Replaced starter The starter was making noise. Bob Johnson replaced it under warranty and gave me a rental car while my car was in the shop. Everything was covered. The starter was making noise. Bob Johnson replaced it under warranty and gave me a rental car while my car was in the shop. Everything was covered. More
Worst experience of my life I have reached out to the dealer and to GM about my concerns with Bob Johnson. Know one real seems to care. At this point I would never purchase a GM I have reached out to the dealer and to GM about my concerns with Bob Johnson. Know one real seems to care. At this point I would never purchase a GM vehicle again. Also the people at Bob Johnson service need to really learn some customer service skills. Ignoring customers while they wait at the counter is a joke. More
Awesome! I was in a bind and needed some car maintenance at the last minute and this dealership took me as a walk in and my car was done in two hours. I was al I was in a bind and needed some car maintenance at the last minute and this dealership took me as a walk in and my car was done in two hours. I was also able to utilize the shuttle service to get back to work for an urgent issue while the maintenance was completed, great job. Thank you! More
Best in Town! Been going to Bob Johnson for 30 plus years. They always come thru. Can't go wrong at Bob Johnson! Try it for yourself and you will see. Been going to Bob Johnson for 30 plus years. They always come thru. Can't go wrong at Bob Johnson! Try it for yourself and you will see. More
Timing Good service but could be more upfront about timeframe to complete. Dropped off at 7:30, asked if it could be done by 3:30-4:00. “Yes, not a problem Good service but could be more upfront about timeframe to complete. Dropped off at 7:30, asked if it could be done by 3:30-4:00. “Yes, not a problem” turned into a call at 3:15 that the work had not been started yet! End up not being done until after 5:00. More