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Bob Johnson Chevrolet
Rochester, NY
2,886 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,886 reviews
February 24, 2019
Worst experience ever I will never ever agian bring my car back for service or repairs. Chris stole my money and lied and falsely claimed he fixed my car. Instead he charge I will never ever agian bring my car back for service or repairs. Chris stole my money and lied and falsely claimed he fixed my car. Instead he charged me for 1 wiper and replaced it. The car had less than 6 thousand miles and did not need a wiper. Service center is a fruad and I will never ever be back. After this lease which is my second and I referred many people I will never lease agian from you guys More
by tiffanylynn42110
Verified CustomerEmployees Worked With
Christopher Sherlock, Anthony Suttera
February 24, 2019
Happy with my purchase I had a great sales person Mason that went above and beyond to fulfill our needs when purchasing our Chevy traverse. Happy with the price and staff. I had a great sales person Mason that went above and beyond to fulfill our needs when purchasing our Chevy traverse. Happy with the price and staff. More
by tarachrmnt
Employees Worked With
Mason Hill
February 24, 2019
Overall good experience Bryan Dennis was a great salesman, stayed late and worked with us to make a deal I was comfortable with. Other employees we dealt with were very helpf Bryan Dennis was a great salesman, stayed late and worked with us to make a deal I was comfortable with. Other employees we dealt with were very helpful as well. More
by CR43
Employees Worked With
Eric Pappert, Bryan Dennis, Tim Ferris
February 24, 2019
Always top notch service Dan Helmbold and Chris Codd have always handled my vehicle service the best way they could. I've never been disappointed by anything they've ever done Dan Helmbold and Chris Codd have always handled my vehicle service the best way they could. I've never been disappointed by anything they've ever done for me. They always treat me like they've known me for a long time, they tell me everything that is happening with my vehicles, and they make sure that I'm 100% satisfied before moving to the next step. As long as I own Chevy's, I'll always go to Bob Johnson for continued excellent service and respect. On the sales side, Bill Kinney and Brady Schultz are two of the best salesman I've ever worked with. They bust their behinds to get me into a vehicle that doesn't break my bank. Any time I'm in the market for a new vehicle, I call them up or visit them first. More
by Matt Cleckner
Employees Worked With
Jessica Stahl, Dan Helmbold, Bill Kinney, Christopher Codd, Brady Schultz
February 24, 2019
Excellent work Great job taking care of the inspection, and the necessary follow up to get some miles o the car before the sticker could be added. Wheel bearing and Great job taking care of the inspection, and the necessary follow up to get some miles o the car before the sticker could be added. Wheel bearing and brakes came out well. More
by sgevans59
Employees Worked With
Christopher Sherlock, Christopher Codd
February 23, 2019
Recent visit The quality of the work ensures safety, reliability, and safety. Routine visit for oil change revealed more issues.... front brakes and radiator flus The quality of the work ensures safety, reliability, and safety. Routine visit for oil change revealed more issues.... front brakes and radiator flush. It was needed and car runs very well and I also have that peace of mind as I travel through northeast winter driving. More
by jrbrunetjt
Employees Worked With
Steve Kerr
February 23, 2019
New Lease Zach was easy to work with, prepared and got me into a new car when I had no intention of buying a new car. The deal was too good to pass up! Zach was easy to work with, prepared and got me into a new car when I had no intention of buying a new car. The deal was too good to pass up! More
by Jess N
Employees Worked With
George Sarkis, Corey Sherwood, Zachary Lavalley
February 22, 2019
Poor and Deceitful Nick Cortese bought the vehicle I purchased in order to hit a sales quota and then Bob Johnson tried to remarket the vehicle as a Courtesy Transportat Nick Cortese bought the vehicle I purchased in order to hit a sales quota and then Bob Johnson tried to remarket the vehicle as a Courtesy Transportation Vehicle. A simple Carfax Report showed this was not the case. When brought up, the dealership finally exposed what happened, but offered a less than generous 5 free oil changes in exchange for their lie. Nick was kind enough to leave a pamphlet for his Juul behind in the glove compartment as well. Nice to know he was smoking in the vehicle he planned on getting rid of a few months later. I will not be back to any Bob Johnson dealership in the future. More
by mbruno612
Employees Worked With
Nick Cortese
February 22, 2019
Awesome Experience as usual! Darwin is always a pleasure to work with.. the new Nerd Squad was a nice addition this time too.. the experience is always refreshing and inviting Darwin is always a pleasure to work with.. the new Nerd Squad was a nice addition this time too.. the experience is always refreshing and inviting More
by Matt
Employees Worked With
John Brest, Darwin Morillo, Tim Ferris
February 21, 2019
Great customer service Always come back to Bob johnson, great Customer service, great service. Always get the best deals. Thank again for another great experience. Awesome w Always come back to Bob johnson, great Customer service, great service. Always get the best deals. Thank again for another great experience. Awesome work guys More
by Sammieeb1
Employees Worked With
Tim Ferris, Steve York
