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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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1271 Ridge Rd W

Rochester, NY

14615

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Showing 2,880 reviews

January 10, 2019

Buying a new car Carol Harrington and George Starkis are my favorite Carol makes it fun to buy a new car relaxing with out stress always looking out for your best inte More

by Frankie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Harrington, George Sarkis
January 10, 2019

Not my choice On vacation my alternator gave out. More than $600 later, I’m raked over the coals.. I’m certain that they took total advantage of my situation. More

by NO21228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Jamalle Cade, Christopher Codd, Dan Helmbold, Steve Kerr, Paul Palmgreen, Kirstin Perry, Christopher Sherlock
Mar 11, 2019 -

Bob Johnson Chevrolet responded

Hello! I am sorry to hear about the twist in your vacation plans. I can assure you that we would never take advantage of our customers and only do what we need to help and keep you safe.

January 10, 2019

Service I have been going to this dealer ship for 3 years+ I will say Always has been prompt , professional, friendly and more importantly the service I have More

by ecktor76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Brady Schultz
January 09, 2019

Excellent Customer Service Resolved my car’s issue in a expedient manner. Customer care professionals were kind and courteous. I would highly recommend this dealership to others More

by Chevrolet 4344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold, George Sarkis, Willie Williams
January 08, 2019

Fantastic service. Been a Bob johnsonson supporter for a long time. Bob johnson’s Service is unbeatable. Service people are very professional and helpful. Excellent cus More

by Joe777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Stahl, Christopher Codd, Bill Kinney, George Sarkis, Lenny Zaccaglino, Gary Bains
January 08, 2019

Best customer service !!!! This compliment is more towards my cashier experience. Sue in Customer Service is always a pleasure to see during my visits. I have seen people come More

by RITGRAD14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue the Cashier
January 08, 2019

Missed hose attachment I have always loved this service station until my last visit. Within a few days if a oil change and tire rotation my check engine light came on. I too More

by Kkiyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I have no idea
Jan 22, 2019 -

Bob Johnson Chevrolet responded

I'm glad we were able to take care of you at no charge!

January 08, 2019

I had a drivetrain issue on a 2018 Colorado Only had 1700 miles on my new Colorado. They replaced the torque converter in the transmission. It took a couple of days so the gave me a loaner truck More

by Cooper05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
January 08, 2019

Disappointed in my salesperson I've been leasing from Bob Johnson for several years now and my usual sales person has retired. I went in to talk about a new lease and was with a new More

by Jh2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Towle
January 08, 2019

Excellent sevice Work is always done correctly and I never have to return to have the same issue corrected again. So this makes me a happy customer. More

by Ishal1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold, Brady Schultz
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