
Bob Johnson Chevrolet
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Missed hose attachment I have always loved this service station until my last visit. Within a few days if a oil change and tire rotation my check engine light came on. I too I have always loved this service station until my last visit. Within a few days if a oil change and tire rotation my check engine light came on. I took it back to find out whose had not been connected correctly. It was fixed at no charge but a large inconvenience at gas waste to bring it back to drop off and find arrangements to get to work. More
I had a drivetrain issue on a 2018 Colorado Only had 1700 miles on my new Colorado. They replaced the torque converter in the transmission. It took a couple of days so the gave me a loaner truck Only had 1700 miles on my new Colorado. They replaced the torque converter in the transmission. It took a couple of days so the gave me a loaner truck. Truck seems fine now. More
Disappointed in my salesperson I've been leasing from Bob Johnson for several years now and my usual sales person has retired. I went in to talk about a new lease and was with a new I've been leasing from Bob Johnson for several years now and my usual sales person has retired. I went in to talk about a new lease and was with a new sales person who initially said I should just come back another night. After convincing him I'd rather start the process since I was there he was very short and when he came back with a set of numbers I couldn't afford he just said to try again another time. There was no negotiating and no trying other vehicles. It may be time to shop elsewhere. More
Excellent sevice Work is always done correctly and I never have to return to have the same issue corrected again. So this makes me a happy customer. Work is always done correctly and I never have to return to have the same issue corrected again. So this makes me a happy customer. More
Fantastic service. Been a Bob johnsonson supporter for a long time. Bob johnson’s Service is unbeatable. Service people are very professional and helpful. Excellent cus Been a Bob johnsonson supporter for a long time. Bob johnson’s Service is unbeatable. Service people are very professional and helpful. Excellent customer service and sales. More
Dealer Lies This dealer lies about leasing details and changes the cost of lease. Not ever doing business here again. Dealership is to big for decent customer ser This dealer lies about leasing details and changes the cost of lease. Not ever doing business here again. Dealership is to big for decent customer service More
Excellent To all the service personnel, they have a tough to handle daily. They all have handle themselves professionally and polite. They have treated me with To all the service personnel, they have a tough to handle daily. They all have handle themselves professionally and polite. They have treated me with the most respect every visit and I feel like family. Dan, Andrew , Chris Codd and Jeff Hodges are polite and helpful. More
Always great sales and service! I have been using Bob Johnson's for 30 + years, nothing but the best across the board from start to finish, you will not be disappointed! I have been using Bob Johnson's for 30 + years, nothing but the best across the board from start to finish, you will not be disappointed! More
Steve York and all associates were wonderful!! Wonderful experience!! Steve York goes above and beyond to make the customer happy. This is the third car in two years we’ve leased through Steve. Wonderful experience!! Steve York goes above and beyond to make the customer happy. This is the third car in two years we’ve leased through Steve. More
yearly maintance. In my opinion, no one is perfect. This is why 4 stars. I also felt that the price was high for an alignment. Other than that, I am very satisfied. In my opinion, no one is perfect. This is why 4 stars. I also felt that the price was high for an alignment. Other than that, I am very satisfied. More