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Bob Johnson Chevrolet
Rochester, NY
2,885 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,885 reviews
January 02, 2019
Straight foward, no BS Very respectful young salesman. I was in between appointments and the salesman worked with me to keep me on schedule. 2nd purchase from this dealershi Very respectful young salesman. I was in between appointments and the salesman worked with me to keep me on schedule. 2nd purchase from this dealership. More
by rhenahan
Verified CustomerEmployees Worked With
Dan Hovsepian
January 02, 2019
Keys lost at service center I brought my truck in for service and a bolt came out of my brake caliper so I had to get it towed back in. They called me to pick it up and couldn’t I brought my truck in for service and a bolt came out of my brake caliper so I had to get it towed back in. They called me to pick it up and couldn’t find my key and the service guy went to lunch. After over an hour of waiting and multiple time asking I told them to make me a new key. Within a few minutes my old key appeared. I guess they didn’t try too hard to find it. Also when I asked for the manager he was at his desk and did not even turn around to acknowledge the problem. Very disappointed. Don’t know the names I worked with. Service --------- the replay back was 'sorry I experienced unsatisfactory service and to reach out to the Service Manger if I want'. My replay to that is.... 1 - If my truck falls apart do to poor repairs - BJ should be towing it back ... not me 2. - When I bought this truck why did I only get one key anyway? That still bugs me. 3. - I already expressed that the manager ignored the situation. He should have been the one responding to my discontent. More
by JOSEPH.STEEHLER
Employees Worked With
Christopher Sherlock
January 02, 2019
Very fast and courteous staff I have been with Bob Johnson for 9 years and never had a problem that the Service Department hasn’t taken care of. They have quality people working t I have been with Bob Johnson for 9 years and never had a problem that the Service Department hasn’t taken care of. They have quality people working there. More
by Marieno@yahoo.com
Employees Worked With
Guy Barberra, Benny Cannavino, Dan Helmbold
January 02, 2019
Bob Johnson is the Best!!! I love them! They are always so friendly and attentive, I wouldn't go anywhere else for service or sales.. They are the best dealership in Rochester. I love them! They are always so friendly and attentive, I wouldn't go anywhere else for service or sales.. They are the best dealership in Rochester. More
by sharons0
Employees Worked With
Christopher Codd
January 02, 2019
Quick and satisfactory Bob Johnson is amazing! They always keep you in the loop with what’s happening with you car and create a plan that efficiently gets your car done as s Bob Johnson is amazing! They always keep you in the loop with what’s happening with you car and create a plan that efficiently gets your car done as soon as they can. More
by Bnewton
Employees Worked With
Christopher Codd
January 02, 2019
Outstanding! Although dealership was very busy, I was assisted right away, had a wonderful salesman, Ray Mitchell. He located the vehicle I wanted off site and I l Although dealership was very busy, I was assisted right away, had a wonderful salesman, Ray Mitchell. He located the vehicle I wanted off site and I leased a beautiful new Malibu! More
by Dianastewart5
Employees Worked With
Ray Mitchell, Gary Bains
January 02, 2019
Very Satisfied Great Sales rep. BRADY No pressure no games tell them what you need and want and they get it done. Definitely recommend them to everyone I know. Brady S very nice, professio No pressure no games tell them what you need and want and they get it done. Definitely recommend them to everyone I know. Brady S very nice, professional sales rep. More
by Msiple
Employees Worked With
Mike R, Brady Schultz, Dustin Jewell
January 01, 2019
Simply the best From my Cruze and now to my Malibu every step in the process was flawlwss. My wife and have purchased 4 vehicles in the last 3 years. And we are lo From my Cruze and now to my Malibu every step in the process was flawlwss. My wife and have purchased 4 vehicles in the last 3 years. And we are looking forward to making it 5 come next year and we have Anthony too thank for above and beyond service. More
by mfish1971
Employees Worked With
Stephen Johnson, Anthony Suttera
January 01, 2019
Most terrible experience I’ve had nothing but negatives happen to me when working with this dealer. First was sold the wrong car and over the past 10 months I’ve had to go in I’ve had nothing but negatives happen to me when working with this dealer. First was sold the wrong car and over the past 10 months I’ve had to go in 3 times to resign contracts due to errors and I’m driving around a car with a temporary expired registration because no one can seem to get the VIN numbers right. I can’t wait for my lease to be up so I can cut all ties with Bob Johnson. Also all my paperwork is still currently wrong. Current VIN numbers on everything don’t match the one on the car. Done trying to resolve the issue. No one seems to want to return calls here when they are knowingly in the wrong More
by Mm1209
Employees Worked With
Stephen Johnson
January 01, 2019
Very attentive to my needs and concerns. The purchase of my new vehicle went without any problems.Vechile was clean and ready for delivery.Dan met all my needs and was helpful in my purchase. The purchase of my new vehicle went without any problems.Vechile was clean and ready for delivery.Dan met all my needs and was helpful in my purchase. More
by mpearson001
Employees Worked With
Dan Hovsepian
