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Bob Johnson Chevrolet
Rochester, NY
2,891 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,891 reviews
January 01, 2019
Great, simple, easy and to the point. Everything went great and the process was made easy. No complaints. Excellent dealership. I would recommend this place to anyone. Have bought many car Everything went great and the process was made easy. No complaints. Excellent dealership. I would recommend this place to anyone. Have bought many cars from this dealership!!! More
by abbey66
Employees Worked With
Zachary Lavalley, Gary Bains
December 31, 2018
New car Everyone throughout the visit was incredibly helpful in the car buying process. All questions were throughougly answered. Everyone we encountered was Everyone throughout the visit was incredibly helpful in the car buying process. All questions were throughougly answered. Everyone we encountered was knowledgeable in their area of the buying process More
by Sjrobertson15
Employees Worked With
Zachary Lavalley, George Sarkis, Dustin Jewell
December 31, 2018
steering recall on my truck Everyone was friendly and courteous from start to finish. Very well planned out. I was assured that they would take care of me right away and it would Everyone was friendly and courteous from start to finish. Very well planned out. I was assured that they would take care of me right away and it would not be too long. The waiting room was comfortable, the time went fast and I was in and out in less then an hour. More
by Stalks05
Verified CustomerEmployees Worked With
Andrew Bisig
December 31, 2018
Typical dealer service They did the annual inspection in a reasonable amount of time. I asked them to see why the media, communication center goes out. They told me I would They did the annual inspection in a reasonable amount of time. I asked them to see why the media, communication center goes out. They told me I would have to make another appointment and leave the my car until the unit went down again. This would leave me without my only means of transportation indefinitely or having to pay for a rental car indefinitely. The whole reason I leased this car was so I wouldn't have these issues. I am very unhappy and counting the days until I can get out of my lease. More
by MARYAMOOR
Employees Worked With
No names, Michael Barty, Chris Callari, Benny Cannavino, Benjamin Collichio, Sam Cubiotti, Frank Destefano, Nate Bosek-Sills, Karl Dilcher, Brian Antinore
December 31, 2018
Excellent I have been a customer of Bob Johnson’s for over 20 years. My experience has always been excellent. From their awesome sales people to the excellent q I have been a customer of Bob Johnson’s for over 20 years. My experience has always been excellent. From their awesome sales people to the excellent quality from the service department. I would never choose any other dealer More
by LRIZZI0
Employees Worked With
Dan Helmbold, Anne Lakis, Eric Pappert, George Sarkis
December 31, 2018
It was very helpful and welcoming! Chevy was very accomodating. They suited all of my needs and gave me a great deal. I highly reccomend them! I would go back again. Chevy was very accomodating. They suited all of my needs and gave me a great deal. I highly reccomend them! I would go back again. More
by kellyloturco
Employees Worked With
George Sarkis, Hector Padgham
December 30, 2018
Oil change review I dropped off my car for an oil change, overall great service. Better than when you stay and wait for it to be done. This has been a better experience I dropped off my car for an oil change, overall great service. Better than when you stay and wait for it to be done. This has been a better experience than i have had in the past here. More
by TINAR0208
Employees Worked With
Christopher Sherlock
December 30, 2018
Oil change Thinking I was in need of an oil change immediately because I was just past my window sticker mileage. When I called and spoke to the service departm Thinking I was in need of an oil change immediately because I was just past my window sticker mileage. When I called and spoke to the service department she told me to check my mileage minder for oil on the computer in the truck and I had 33% left. So I didn’t mind waiting a couple weeks for the oil change. She assured me I would be absolutely fine by the time I came in and she was right I still had 12% left! So the service department women I spoke to knew the vehicle well and I liked that. More
by TCASILIO
Employees Worked With
Dan Helmbold, David Towle
December 30, 2018
Terrible service Kept my vehicle for 10days, did NOT Do the required service, blower motor. Would not update me as to the progress of the service. Charged 300.00 plus Kept my vehicle for 10days, did NOT Do the required service, blower motor. Would not update me as to the progress of the service. Charged 300.00 plus dollars for a turn signal. Overall terrible experience. Nice people but terrible outcome!! I've chosen not to go public with my overall assessment of your service dept. because your people were at the least cordial and kind. The service was very inept!!! More
by JlMel
Employees Worked With
Andrew Bisig
December 30, 2018
Worth the Wait 2017 Chevy Cruze had a cracked Piston and my car was in the shop for 10 days. It took a few days for a rental to become availabe but I'm very glad the 2017 Chevy Cruze had a cracked Piston and my car was in the shop for 10 days. It took a few days for a rental to become availabe but I'm very glad the repair was effective. Great customer service all things considered More
by Ms4
Employees Worked With
Andrew Bisig
