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Bob Johnson Chevrolet
Rochester, NY
2,883 Reviews
Thank you for visiting Bob Johnson Chevrolet, the areas #1 Chevrolet dealer. Bob Johnson Chevrolet is the best place to get a new or used car, truck or SUV. With over 1,300 vehicles available, we have the largest inventory in Rochester, NY. We pride ourselves on never losing a sale over price and for being kind courteous people who really care about our customers. Your satisfaction is our highest priority, thank you for trusting us with your sales and service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,883 reviews
December 27, 2018
Very satisfied I got a great price on the vehicle that I bought I would recommend Bob Johnson Chevrolet to all my friends hey conclusion I would buy another vehic I got a great price on the vehicle that I bought I would recommend Bob Johnson Chevrolet to all my friends hey conclusion I would buy another vehicle from Bob Johnson More
by EMAN0
Verified CustomerEmployees Worked With
Eric Pappert, Dustin Jewell, Dan Micheli, Jason Ryan
December 27, 2018
Quick and easy experience! My experience with Bob Jonson Chevrolet was quick and easy and the sales representative was so patient. I have bad credit and I still got approval. I My experience with Bob Jonson Chevrolet was quick and easy and the sales representative was so patient. I have bad credit and I still got approval. I highly recommend this place! More
by awhart81
Employees Worked With
Ray Mitchell, Peter Montante
December 26, 2018
Waited two hours for oil change Why make appt if they can’t guarantee getting out less then hour. My appt was at 3 and car didn’t go in u til 4:30 when I needed to leave before 5 an Why make appt if they can’t guarantee getting out less then hour. My appt was at 3 and car didn’t go in u til 4:30 when I needed to leave before 5 and I told them a few times. This was the second time someone came in after my appt time and was finished before me. Very disappointed. I hope the new oil change place will be much faster More
by hkuttruff
Employees Worked With
Don’t know
December 26, 2018
Nys inspection Made appt for inspection online- arrived on time & was promptly greeted- was informed vehicle was ready in 30 min- very satisfied! Thank you! That’s i Made appt for inspection online- arrived on time & was promptly greeted- was informed vehicle was ready in 30 min- very satisfied! Thank you! That’s it More
by RFILIP27
Employees Worked With
Steve Kerr
December 26, 2018
New purchase Easy to deal with , friendly courteous staff . Easy to deal with , friendly courteous staff. Five stars Easy to deal with , friendly courteous staff. Easy to deal with , friendly courteous staff . Easy to deal with , friendly courteous staff. Five stars Easy to deal with , friendly courteous staff. Five stars. Three more. Done! More
by Slater
Employees Worked With
Peter Montante, Hector Padgham
December 26, 2018
Great people.....good price Dealing with Frank was a pleasure....honest and fair....Chevy is a product that is high quality for the price. I have had previous experience with thi Dealing with Frank was a pleasure....honest and fair....Chevy is a product that is high quality for the price. I have had previous experience with this dealership and feel like I've always been treated well.. More
by linguine5
Employees Worked With
Frank Destefano, Tyler Kostraba, George Sarkis
December 26, 2018
Service of Excellence Came in for an oil change, tire rotation and Inspection was informed that I was car #18 and that it might be about 2.5 hours. Service Rep offered to g Came in for an oil change, tire rotation and Inspection was informed that I was car #18 and that it might be about 2.5 hours. Service Rep offered to gave me shuttled home. I was always to embarrassed to be shuttled so I would sit and wait but this day I had a lot yo do so in the best inter of time Bruce shuttled me to the mall. Two hours later I received a call that my car was fine and Driver was on his way to get me. Phone then rings again a second later and it was Bruce the driver telling me he had another drop off before picking me up, stayed he would be about a half hour, 25 minutes later calls to say he is pulling into mall parking lot. He offered to help me with all of the Christmas packages that I purchased. Still great service with the oil change but the personal one on one service from Bruce was AMAZING. He was very friendly, personable, respectful and an all around great guy. He definitely put the customer first. More
by Marie Cerasuolo
Employees Worked With
Laura Tallents, John Brest, Dan Helmbold, Bill Simpson
December 26, 2018
2018 Silverado Great group. They took care of my issues very quickly. I'll be back for future work. I highly recommend them. Best dealership I've ever been to. Great group. They took care of my issues very quickly. I'll be back for future work. I highly recommend them. Best dealership I've ever been to. More
by Brhodes27
Employees Worked With
Steve Levine, Paul Palmgreen
December 26, 2018
Excellent service Went in looking for a specific truck for a certain price or less and got exactly what I wanted plus a lot of extras for the price I was looking for. G Went in looking for a specific truck for a certain price or less and got exactly what I wanted plus a lot of extras for the price I was looking for. Got a fair price for a trade in as well. Salesman, Nate, was friendly and professional. Showed me exactly what I was looking and took care of everything I needed. More
by richard.bowman
Employees Worked With
Nate Bosek-Sills
December 26, 2018
Great Job Tyler France did a great job. Great customer service skills and focused on what I wanted for my next lease. Delivery could have been a little smoother Tyler France did a great job. Great customer service skills and focused on what I wanted for my next lease. Delivery could have been a little smoother. More
by JEDDUMAIS18
Employees Worked With
Tyler France
