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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

November 15, 2018

New vehicle Never been through a dealership that made you feel that we were very important the minute we walked in from getting the vehicle to driving it off the More

by Chinappi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Benny Cannavino, Bill Kinney, Eric Pappert, Joe Williams
November 15, 2018

Quick and convenient I always have good experiences while visiting your store. The Bob Johnson team is always good at expediting and scheduling accordingly. All the employ More

by Jcs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Zenkar , Chris Callari, Rich Held, Dylan Love
November 15, 2018

service and loaner It was great having a loaner to use while my car was being repaired. However a truck was not what I thought I'd get. I'm short and getting in and ou More

by GSSKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
November 15, 2018

Great experience... ...as I knew it would be. My husband has bought SEVEN trucks from BJ over the years and has never complained. Thank you for everything! More

by acbecker74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kinney, Bert Marlatt
November 15, 2018

Good. Nail in tire. Brought car in and the tire was repaired. Coffee was good. The waiting room clean and comfortable. Good job. Thank you. Nnnkkk you More

by JCBEAR48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Kerr, Anthony Suttera
November 15, 2018

just the best place to purchase a vehicle. every employee was helpful with our purchase . This was the only dealership that wasn't pushy, and very pleasant to do business with. We will continue More

by dariagabel
Recommend Dealer
Yes
Employees Worked With
Anthony Intini, Chris Callari, George Sarkis
November 15, 2018

Excellent With the cold weather coming my tire pressure has dropped. Brought my vehcile in and was greeted by Christopher Sherlock who was extremely helpful and More

by JES_LEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock
November 15, 2018

Easy peasy I brought my car in for an oil change without an appointment you were able to get me in quickly they called one recommendation for a filter change th More

by TERRAMKELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Stahl, Andrew Bisig
November 15, 2018

New Tires 2 weeks to get appointment and I was 1st in line, told 10:30 completion.10:30 truck was not touched. Asked to have old tires marked for future and the More

by CJUDD585
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Helmbold
Nov 16, 2018 -

Bob Johnson Chevrolet responded

Hello! I apologize about your experience, that is not the service that we usually provide. Please feel free to call in and ask for Chris Codd our service manager, and we will make things right.

November 15, 2018

Equinox Exclenr setvice but forgot window washer fluid. Sales team was great. Quick easy pickup and transfer of trade in. Will be back for next car in January More

by 99ALDRIDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Steve York
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