
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
New vehicle Never been through a dealership that made you feel that we were very important the minute we walked in from getting the vehicle to driving it off the Never been through a dealership that made you feel that we were very important the minute we walked in from getting the vehicle to driving it off the lot. The whole bob johnson staff that worked with my wife and I were awesome More
Quick and convenient I always have good experiences while visiting your store. The Bob Johnson team is always good at expediting and scheduling accordingly. All the employ I always have good experiences while visiting your store. The Bob Johnson team is always good at expediting and scheduling accordingly. All the employees I have ever delt with are friendly and respectful as well. More
service and loaner It was great having a loaner to use while my car was being repaired. However a truck was not what I thought I'd get. I'm short and getting in and ou It was great having a loaner to use while my car was being repaired. However a truck was not what I thought I'd get. I'm short and getting in and out of it was difficult. Once inside, it was a nice ride though. I don't see why a step or handle to hang onto couldn't be built into this truck. I had to use the steering wheel to hoist myself up into it. Don't see how that's good for a steering wheel long term. By the way, Dan was great to work with. He kept me informed about my car's service. More
Great experience... ...as I knew it would be. My husband has bought SEVEN trucks from BJ over the years and has never complained. Thank you for everything! ...as I knew it would be. My husband has bought SEVEN trucks from BJ over the years and has never complained. Thank you for everything! More
Good. Nail in tire. Brought car in and the tire was repaired. Coffee was good. The waiting room clean and comfortable. Good job. Thank you. Nnnkkk you Nail in tire. Brought car in and the tire was repaired. Coffee was good. The waiting room clean and comfortable. Good job. Thank you. Nnnkkk you fff edrxfv zxsa More
just the best place to purchase a vehicle. every employee was helpful with our purchase . This was the only dealership that wasn't pushy, and very pleasant to do business with. We will continue every employee was helpful with our purchase . This was the only dealership that wasn't pushy, and very pleasant to do business with. We will continue to buy any future vehicles here and refer friends and family. More
Excellent With the cold weather coming my tire pressure has dropped. Brought my vehcile in and was greeted by Christopher Sherlock who was extremely helpful and With the cold weather coming my tire pressure has dropped. Brought my vehcile in and was greeted by Christopher Sherlock who was extremely helpful and polite. More
Easy peasy I brought my car in for an oil change without an appointment you were able to get me in quickly they called one recommendation for a filter change th I brought my car in for an oil change without an appointment you were able to get me in quickly they called one recommendation for a filter change that and then I was able to pick up my car shortly after everyone was very friendly and easy to work More
New Tires 2 weeks to get appointment and I was 1st in line, told 10:30 completion.10:30 truck was not touched. Asked to have old tires marked for future and the 2 weeks to get appointment and I was 1st in line, told 10:30 completion.10:30 truck was not touched. Asked to have old tires marked for future and they were not. Tire pressures ranged from 32 to 41 psi. Poor service communication on truck completion. More
Equinox Exclenr setvice but forgot window washer fluid. Sales team was great. Quick easy pickup and transfer of trade in. Will be back for next car in January Exclenr setvice but forgot window washer fluid. Sales team was great. Quick easy pickup and transfer of trade in. Will be back for next car in January More