
Bob Johnson Chevrolet
Rochester, NY
Filter Reviews by Keyword
By Type
2,880 Reviews of Bob Johnson Chevrolet
Great service Had to have engine replacement, new fuse box, battery, alternator the job was done and everything is working well. Bob Johnson gmc worked with me to k Had to have engine replacement, new fuse box, battery, alternator the job was done and everything is working well. Bob Johnson gmc worked with me to keep prices as low as possible. I will definitely be a customer and recommend them to keep you on the road. More
Very helpful serbice Excellent service very friendly and helpful very quick second time st bob johndon for service great both times everyone is service are was very accomm Excellent service very friendly and helpful very quick second time st bob johndon for service great both times everyone is service are was very accommodating More
2019 Equinox new car As always very polite and knowledgeable. Dave Towle always does a great job for us. Pleasant experience . Thanks again. We really like the new vehi As always very polite and knowledgeable. Dave Towle always does a great job for us. Pleasant experience . Thanks again. We really like the new vehicle. More
Good service This was my 25 th vehicle that I dealt with Bert for I also think that George and Bert are an asset to your organization This was my 25 th vehicle that I dealt with Bert for I also think that George and Bert are an asset to your organization More
Great job Brady Shultz did a wonderful job getting me into a vehicle that I loved and I could afford !! He’s the best salesman you have at bob Johnson!! Brady Shultz did a wonderful job getting me into a vehicle that I loved and I could afford !! He’s the best salesman you have at bob Johnson!! More
Four times! And total my truck was towed six times, four times to Bob Johnson Chevrolet. 2 times to auto finishers. After telling the service advisors that ot And total my truck was towed six times, four times to Bob Johnson Chevrolet. 2 times to auto finishers. After telling the service advisors that others think that the problem looks to be the fuel pump that was the last thing that was looked at. I was told that the problem was the automatic starter and that I must have it removed! So I towed the truck to auto finishers and had the unit removed. So yes... the tows and the removal and re-install was costly and not necessary! The charges were over $490! The service department gave me bad advice In addition, another frustrating situation was when the truck broke down in the dealers lot (upfront). It was left so the can fix whatever the problem was... but when I came back the next day, I noticed that the truck was not ever moved or looked at by a technician! How do I know that? It was Obvious and Chris the service advisor told me that. Chris also mentioned that the shop manager told him that they won’t continue to work on the truck until the remote start is removed!!! Chris is a professional and was nice. But nice still cost me almost $500 I believe if you can fix a problem that third or fourth time and you can certainly fix that same problem the first time in! More
Suburban Hector did a nice job! Transition was easy and everyone was very easy to deal with. I will recommend Bob Johnson to friends who are looking Hector did a nice job! Transition was easy and everyone was very easy to deal with. I will recommend Bob Johnson to friends who are looking More
Pleasant experience I had a very pleasant experience. Andy my sales guy was very good and very quick had everything done in just a matter of hours and I was driving home I had a very pleasant experience. Andy my sales guy was very good and very quick had everything done in just a matter of hours and I was driving home in my new car. More
New vehicle delivery. Picking up a New Car. You should not see stickers in the front window, or notice your oil life is reading 36. Plus your air pressure alarm is going of Picking up a New Car. You should not see stickers in the front window, or notice your oil life is reading 36. Plus your air pressure alarm is going off on 3 tires, when your 5 miles from dealership. Sales dept was great. I worked at a Chevy garage, new or used never left the dealership in that condition. More
November service visit The service dept is a very professionally run department very clean environment professional and experienced personnel they had the work done on my The service dept is a very professionally run department very clean environment professional and experienced personnel they had the work done on my truck in the time they said very pleased More