
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Frustrating Known issue presents itself 2 months after warranty expires (documented but no recall). 5 cars bought in the last 2 years. Service could not care le Known issue presents itself 2 months after warranty expires (documented but no recall). 5 cars bought in the last 2 years. Service could not care less. No warranty coverage. More
Very satisfied and so glad that we went to Bob Johnson. Lov Had leased a sonota with vision. Wanted a change went to a Chevy volt. This my second lease in two weeks. First one didn't have the LCA on the prog Had leased a sonota with vision. Wanted a change went to a Chevy volt. This my second lease in two weeks. First one didn't have the LCA on the program lease. So I wasn't happy. But Chris Callari made it good with me and ended up very happy. Got a brand new volt and they split the difference from the program. Payment was only 30.00 more a month. They were all very nice especially Chris. More
Happy Repeat Customer I just purchased a 2019 Chevy Equinox, which was my second vehicle from Bob Johnson. Adam C. was great. He answered all of our questions and we got a I just purchased a 2019 Chevy Equinox, which was my second vehicle from Bob Johnson. Adam C. was great. He answered all of our questions and we got a great deal on the vehicle. I’m sure we’ll be back for our next car. More
Excellent service! My service advisor Andy really cares about his customers. He goes the extra mile for sure. My mechanic Nick even drove my Suburban with me to dupli My service advisor Andy really cares about his customers. He goes the extra mile for sure. My mechanic Nick even drove my Suburban with me to duplicate my concern. They both made sure things were done before our vacation. I recommend them to anyone needing service at Bob Johnson. More
Andrew embodies excellence in customer service I cannot think the team at Bob Johnson 39 for making Geico fix a shoddy repair job by their “recommended body shop provider” when they discovered old I cannot think the team at Bob Johnson 39 for making Geico fix a shoddy repair job by their “recommended body shop provider” when they discovered old damages that had not been repaired. Andrew went above and beyond to make sure my vehicle was taken care of, even when the Geico representative repeatedly failed to show up to inspect the vehicle. Well done Bob Johnson! More
Awesome purchase experience! Thank you Andy Stewart for assiting with purchasing our Chevy after leasing 3 from Bob Johnson! Andy has great attention to details and we received ou Thank you Andy Stewart for assiting with purchasing our Chevy after leasing 3 from Bob Johnson! Andy has great attention to details and we received outstanding customer services from him and his colleague Chris C. We will be back for other Chevys!!! More
Awesome People there are friendly and extremely helpful! I have a great experience every time I am there Brady is the best when it comes to sales and Sean In People there are friendly and extremely helpful! I have a great experience every time I am there Brady is the best when it comes to sales and Sean In service is a pleasure to work with More
Great service We hav been bringing our cars for service for years and finally bought from bob Johnson. The deal was painless and the car was nicely detailed when we We hav been bringing our cars for service for years and finally bought from bob Johnson. The deal was painless and the car was nicely detailed when we picked it up. When we test drove it there was candy and flosses in the console! More
My Experience The best. Would definitely return. Everyone involved was knowledgeable, thorough, courteous. They answered all questions & took as much time of more t The best. Would definitely return. Everyone involved was knowledgeable, thorough, courteous. They answered all questions & took as much time of more than we needed. From start to finish it was a class act. More
New customer Carol made it simple and made me feel at ease getting a new vehicle. I will definitely recommend her to anyone needing a new vehicle Carol made it simple and made me feel at ease getting a new vehicle. I will definitely recommend her to anyone needing a new vehicle More