
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Awesome,quick and informative This was my first experience with Bob Johnson and it was delightful.ive been a doan customer for many years until now.My sales woman Laura was unbelie This was my first experience with Bob Johnson and it was delightful.ive been a doan customer for many years until now.My sales woman Laura was unbelievable. She was pleasant and professional at the same time.we will be back again.My son bought his truck there and my daughter will be buying her next car there as well from Laura thank you for a great experience More
service he let me know what problem my car plus let me use rent car i was happy bob johnson good service and service air bag and shift he let me know what problem my car plus let me use rent car i was happy bob johnson good service and service air bag and shift More
Customer Care I found the service team was friendly. They provided fast, honest and very efficient, timely work. I will continue to trust them with any work neede I found the service team was friendly. They provided fast, honest and very efficient, timely work. I will continue to trust them with any work needed on my car (s) in the future. More
Oil change I was thankful I was able to get an oil change and tire rotation without an appointment. It was done within the time range I was told, too. I was thankful I was able to get an oil change and tire rotation without an appointment. It was done within the time range I was told, too. More
Coolant Absolutely awesome especially my service person Andrew. I would lease my next vehicle through Bob Johnson. I always enjoy working with Andrew. I will Absolutely awesome especially my service person Andrew. I would lease my next vehicle through Bob Johnson. I always enjoy working with Andrew. I will continue to be a car buyer if I can always count on Andrew in the service department More
Low standard Since 2005 i have been faithful to bob Johnson and have bought approx. 6 vehicles, this does not constitute a respectable treatment from the service d Since 2005 i have been faithful to bob Johnson and have bought approx. 6 vehicles, this does not constitute a respectable treatment from the service department. I am not sure why i go back. I do think that service sucks there and the service reps that you first meet are crap. I think it is time to go somewhere else. This not just from this last service appt. it has been this bad with other employees i every one of my appts. Never has it been a pleasant experience More
Got exactly what I was looking for!! From the first time we met Damon he was friendly and easy to work with. He was determined to get me exactly what I wanted for the price I was looking From the first time we met Damon he was friendly and easy to work with. He was determined to get me exactly what I wanted for the price I was looking for. When we ran into a few hiccups on the day we were picking up my new vehicle Damon did everything in his power to make sure we left the dealership with everything in place so we could take our car home the same day without having to return. Despite some of the issues we encountered I was able to leave happy with a beautiful new Chevy Cruze that I absolutely adore. Thank you, Damon, for all the hard work you put into our deal!! We really appreciate it!! More
Non stop effort Damon was awesome, we ended up having a 3 day push to make sure I walked away with the right vehicle that I wanted and he didn’t stop working on each Damon was awesome, we ended up having a 3 day push to make sure I walked away with the right vehicle that I wanted and he didn’t stop working on each and every day my family is very thankful More
Awesome staffing!! I needed a part for my detailed design. It wasnt in stock, they called when it came in. The people were so friendly and rememberd my name! Totally sa I needed a part for my detailed design. It wasnt in stock, they called when it came in. The people were so friendly and rememberd my name! Totally satisfied with Bob Johnson for both sales and service. More
Great experience Zack was great, John was great. I have never bought a car on my own and they explained everything in detail and always had answers for every question Zack was great, John was great. I have never bought a car on my own and they explained everything in detail and always had answers for every question I asked. More