
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Leasing my first chevy cruze James Campbell made my first car purchase very easy and worked with me on a good middle ground price and longer lease then I expected thanks! James Campbell made my first car purchase very easy and worked with me on a good middle ground price and longer lease then I expected thanks! More
Great experience This was my first time buying a car. Everything went well. Steve Levine is a great salesman and I appreciated how Tim Ferris showed me how to use the This was my first time buying a car. Everything went well. Steve Levine is a great salesman and I appreciated how Tim Ferris showed me how to use the features on my car. Great experience and I highly recommend you go to Bob Johnson's…there's a reason they're #1 in the nation! More
It was great Let me start here, I live in Syracuse and bought a truck in Rochester!!!!! I went to three dealerships in the Syracuse area and could not find a sales Let me start here, I live in Syracuse and bought a truck in Rochester!!!!! I went to three dealerships in the Syracuse area and could not find a sales person that could get back to me, besides find me what I wanted. After a few calls, and a couple emails and a text or two I was driving a new truck!!!!!! Brady and Dylan were great, I could not be happier. I ran eight Pella window dealerships and I know sharp people when I come in contact with them, I have hired hundreds. Whoever the upper management is above these two employees must be pretty sharp as well. Good help is not hard to find, it's almost impossible. Thank you again! Respectfully, Anthony Luttinger More
Go somewhere else!!! Had an appointment at 8:45 for an oil change and tire rotation. Was told it would be 60-75 minutes tops. Guy came out at 10:00, thought he was going t Had an appointment at 8:45 for an oil change and tire rotation. Was told it would be 60-75 minutes tops. Guy came out at 10:00, thought he was going to say “ all done” but instead he informed me they hadn’t gotten to my car yet. Didn’t get out of there til nearly 11:30. Not acceptable. Apparently the consumers time means nothing. Third survey I’ve been asked to give. Said the same thing in all. Do they care?? Nope. More
Great place to go I love it with an appointment or without they will help you anytime. I drop my car off in the morning grab a courtesy cup of coffee. Catch a ride to w I love it with an appointment or without they will help you anytime. I drop my car off in the morning grab a courtesy cup of coffee. Catch a ride to work with the shuttle service and a ride back when my car is done. I don’t have to waste time waiting for my car to get done. If your car is gong to be there for an extended time ask for a loaner. More
New veicle purcahse Exceptional service and very professional sales related personnel. George Sarkis is a tremendous in individual, very personable and just plain nice ! Exceptional service and very professional sales related personnel. George Sarkis is a tremendous in individual, very personable and just plain nice !! Michael Barty and Nate Chandler were a pleasure to work with and I appreciate their sincere efforts to provide us with a reasonable purchase. Vehicle was prepped for delivery nicely however, the interior windows and floor were not cleaned. Dirt and foot prints were on mats and carpet at each seat, windows had finger prints and smudges. Radio had pre-sets for every possible station, all three frequencies! Perhaps the original dealer, Victor Chevrolet, had "played" with the vehicle? More
Great car buying experience. Straight forward and friendly! I'm so glad I ended up at Bob Johnson's!! They worked as a team, straight forward process and friendly staff. My favorite part was that they were so p I'm so glad I ended up at Bob Johnson's!! They worked as a team, straight forward process and friendly staff. My favorite part was that they were so patient and accommodating to my kids. - thank you for everything!! We love our new Chevy Equinox!! More
First Time at Bob Johnson Steve Levine worked with us to get the price we were looking for, Eric Pappert recommended additional ways we could save, and Corey Sherwood was patie Steve Levine worked with us to get the price we were looking for, Eric Pappert recommended additional ways we could save, and Corey Sherwood was patient with my lack of technical knowledge going in. All were very friendly and the process was fairly quick and smooth. Thanks guys! More
3 repair attempts for the same issue. Upon entry to the service area you are not met, spoken to or directed where to go. It feels as if they avoid eye contact with you as if afraid you’ll Upon entry to the service area you are not met, spoken to or directed where to go. It feels as if they avoid eye contact with you as if afraid you’ll ask for something. 3 attempts to get the Check Engine light off wasn’t reassuring of their skill level as mechanics - loose battery cable found on 3rd try. So far so good. Service Consultant Daniel was excellent and a saving grace to the company. They need a bigger service dept. Waiting over 2 hrs for oil change is poor. Last time I went to Valvoline - done in 25 min. More
Great experience !! I had a really good experience.. everyone I dealt with was friendly and helpful. Will definitely be coming back again and will recommend to others. I had a really good experience.. everyone I dealt with was friendly and helpful. Will definitely be coming back again and will recommend to others. More