
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Excellent From the moment I came in to the dealership until the time I drove off with the new car, everyone was very helpful, and everything was taking care in From the moment I came in to the dealership until the time I drove off with the new car, everyone was very helpful, and everything was taking care in a timely manne. More
Wonderful Was the friendliest and smoothest process ! Everything was ready for me to sign , accounts with GM rewards and all ! Hector explained it thoroughly Was the friendliest and smoothest process ! Everything was ready for me to sign , accounts with GM rewards and all ! Hector explained it thoroughly with me , as well my daughter stayed to set up the on star and she was smooth and friendly ! More
Amazing customer service This is by far the best experience I’ve had leasing a car. Everyone I worked with was excellent and knowledgeable and friendly. I will definitely be c This is by far the best experience I’ve had leasing a car. Everyone I worked with was excellent and knowledgeable and friendly. I will definitely be coming back for my next lease. Thank you for such a great experience Bob Johnson! More
Easy lease I went to Bob Johnson not expecting to leave with a car that day. I found a car I liked and was able to take it home 3 hours later. The whole process I went to Bob Johnson not expecting to leave with a car that day. I found a car I liked and was able to take it home 3 hours later. The whole process was very simple and everyone was very easy to work with. More
Transaction was handled in a timely and friendly manner. The transaction was handled in a timely and friendly manner. Plus the vehicle I had in mind was readily available, the color and features too. The transaction was handled in a timely and friendly manner. Plus the vehicle I had in mind was readily available, the color and features too. More
Service Had a appointment for oil change and inspection and took over 2 hours can’t wait for the new oil change building to open! They keep saying it will be Had a appointment for oil change and inspection and took over 2 hours can’t wait for the new oil change building to open! They keep saying it will be open soon. More
Amazing experience Working with Mike Rotolo was a great experience. He was kind and new a ton about the vehicle we purchased. Loved working with him and the staff! Working with Mike Rotolo was a great experience. He was kind and new a ton about the vehicle we purchased. Loved working with him and the staff! More
Smooth and effortless Went to a previous dealership that ended up being VERY SHADEY! picked out the car I wanted, test drove it, loved it and the deal was complete within 1 Went to a previous dealership that ended up being VERY SHADEY! picked out the car I wanted, test drove it, loved it and the deal was complete within 12 hrs. I didnt give them 5 stars because it had a faulty rear wiper blade that ended scraping my entire rear shield, I felt they should have known about that so both had to be replaced, & the interior detailing was poor when i picked up my car but they stood behind the warranty. Things I've learned to check out myself before driving away. All in all, very satisfied. More
Aggravated with wait time I had an appointment for an oil change. I arrived on time. I was promised that the service would be complete in one hour. I waited 3 hours!! My time i I had an appointment for an oil change. I arrived on time. I was promised that the service would be complete in one hour. I waited 3 hours!! My time is valuable and I am disappointed in the service that I have received here. No one updated me as to why I was waiting so long and nothing was done when I voiced my frustration. I usually receive good service here. More
Great help finding a good car at a cheap price! They were all very friendly and allowed the car buying process to be easy and fun. I look forward to working with the same guys in 3 years when m leas They were all very friendly and allowed the car buying process to be easy and fun. I look forward to working with the same guys in 3 years when m lease is up More