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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

May 22, 2018

Bad service I had a seal on a car door replaced under warranty. The seal is splitting again and now they do not want to replace it unless I pay for the part and l More

by ARTLIP
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Stewart
May 22, 2018 -

Bob Johnson Chevrolet responded

Please call me when you have the chance at 413-9339. I would like to hear more about this and look into the particulars of this case.

May 22, 2018

Outstanding and Friendly service My salesman Michael Barty and finance person John Brest were both very friendly, knowledgeable, and thorough which made the overall experience positiv More

by dtlssl47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barty, John Brest, Jackie Dixon
May 22, 2018

Excellent No issues, sale was quick and easy. Associates were pleasant and friendly. Everything was explained and all questions were answered to our satisfact More

by bigragu13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Montante, George Sarkis, Lenny Zaccaglino
May 22, 2018

Oil change with no tire rotation, $38.00, too expensive Very disappointed that they did not do a tire rotation for an extra $2.00. I gave a time that I had to be done by, but when they finished, I still h More

by PETRELLA423
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Do not remember
May 22, 2018 -

Bob Johnson Chevrolet responded

Please call me at 413-9339 when you have the chance so we can discuss this further.

May 22, 2018

Thank you John was very helpful, he got us what we wanted and at a price that we wanted. Thank you John. We will be back to bob Johnson!!! More

by shak_728
Recommend Dealer
Yes
Employees Worked With
John Lanzatella
May 21, 2018

Always a great experience Very professional, friendly and honest. I have bought several cars at this dealership and never had a bad experience . My children have purchase car More

by bocon96499
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Rocco, John Brest, Benny Cannavino, Peter Montante, David Towle
May 21, 2018

Quick service and good advice for solution to a tire monitor I have been a customer at Bob Johnson Chevrolet for 30+ years and very satisfied with any sales and service that I requested. Highly recommend them t More

by VONRATHONYI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Delettera
May 21, 2018

buying a first car for my son. with this being a first car for my son we went over many otions used, new lease buy. never felt presured and in the end leasing was the best option an More

by rmason4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Cubiotti, Tyler Kole, Eric Pappert
May 21, 2018

Great customer service From Steve Kerr in service to the two cashiers and then Travis and Frank DeStefano, the customer service was awesome! Was only there an hour for my oi More

by cmsoce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The two cashiers and Travis, Frank Destefano, Steve Kerr
May 21, 2018

Great experience Carol Harrington is an asset to your company. I may suggest having nicer equoinx rentals. My last equoinx was a rental with features that I made sure More

by htucker_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Harrington, Jamal Griffin
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