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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
May 18, 2018
Customer service great great but Was in and out fast! Via my appointment that was awesome . The only Thing I was disappointed on was my washer fluid wasn’t topped off lol now I need Was in and out fast! Via my appointment that was awesome . The only Thing I was disappointed on was my washer fluid wasn’t topped off lol now I need to get a bottle to do it. All other places I have purchased new vehicles always checks all fluids and tops off as needed. I expect full service when I buy a 55k value truck . More
by AK3
Verified CustomerEmployees Worked With
Willie Williams
May 18, 2018
It was quick and easy. No problem Omar is a great sales man at bob Johnson Chevrolet go see him. He makes you feel comfortable and relax and very kind. No problem Omar is a great sales man at bob Johnson Chevrolet go see him. He makes you feel comfortable and relax and very kind. More
by kayeful
Employees Worked With
Omar Gonzalez, Mark Jenkins, Michael Marletta
May 18, 2018
I love Andy I was in an accident and found myself looking for a new Equinox. I found Andy at Bob Johnson’s and he gave me a great deal and went to extra mile for I was in an accident and found myself looking for a new Equinox. I found Andy at Bob Johnson’s and he gave me a great deal and went to extra mile for me. Go see Andy More
by Bradford
Employees Worked With
Andy Stewart
May 18, 2018
1 1/2 hr for a car inspection in quick service it should not take an 1 1/2 for an inspection only. you need more service personnel to handle small service jobs, Get people out quic in quick service it should not take an 1 1/2 for an inspection only. you need more service personnel to handle small service jobs, Get people out quicker. More
by JOE.PLACIOUS
Employees Worked With
unsure
May 18, 2018
Lock wheels Service promised to put locks on wheels and then said they can't. gave some xxxxxxxxx response. never will I have my car serviced at this dealer. Service promised to put locks on wheels and then said they can't. gave some xxxxxxxxx response. never will I have my car serviced at this dealer. Now the car has paint coming off the roof and I need to get that fixed. Will go to O'Connor or Doyle to have it looked at. Bob Johnsons promises things and never delivers. I also sent a response to the dealer after the service and never heard back from them. More
by JOHN.BAY
Employees Worked With
i dont remember the service guys name.
May 18, 2018
Very friendly and professional Everyone was very courteous and helpful and answered all my questions. I purchased the vehicle I was looking at a reasonable price. I will recommend Everyone was very courteous and helpful and answered all my questions. I purchased the vehicle I was looking at a reasonable price. I will recommend Bob Johnson’s to my friends More
by t.mastro22
Employees Worked With
Jonathan Hillengas, Dylan Love
May 18, 2018
Easy, helpful From salesman, to finance guy, to tech guy, to guy in training. Everyone was professional and went above and beyond. Thank you Bob Johnson team! From salesman, to finance guy, to tech guy, to guy in training. Everyone was professional and went above and beyond. Thank you Bob Johnson team! More
by peterreininger88
Employees Worked With
George Sarkis, Brady Schultz
May 17, 2018
Great People!! Everything went smoothly except that I requested a NYS inspection and it was not done. Had to make a return trip and they did the inspection for no ch Everything went smoothly except that I requested a NYS inspection and it was not done. Had to make a return trip and they did the inspection for no charge! :-) More
by KRAM2
Employees Worked With
Steve Kerr
May 17, 2018
Bob Johnson Service is excellent As with all my service experience at Bob Johnson this visit was excellent. Will use Bob Johnson Servide again. Thank you for top notch customer ser As with all my service experience at Bob Johnson this visit was excellent. Will use Bob Johnson Servide again. Thank you for top notch customer service. More
by Loz S.
Employees Worked With
Andrew Bisig
May 17, 2018
Laura was AWESOME! Laura made the process very easy. Not only that, her personality made the experience fun! We shared many laughs and it seemed like more of friends han Laura made the process very easy. Not only that, her personality made the experience fun! We shared many laughs and it seemed like more of friends hanging out than the stress of making a large purchase. Rich also listened to my initial concerns and set me up with Laura and what a great choice! Going over the additional features the vehicle offered, Jake was very knowledgeable and was very easy going. Thanks to everyone! More
by Fred D.W.
Employees Worked With
Rich Held, Laura Tallents, Jake Casartelli
