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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

May 16, 2018

sales I wished BJ would have offered another $500.00 on my trade or thrown in a remote starter. It was not however worth walking away. Overall we were ple More

by TSPEARES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Lakis, Peter Montante, George Sarkis
May 16, 2018

Above all expectations Prompt service was able to walk in, explain problems and they took it from there Provided free rental Explained what was going to happen Great comm More

by 44LACROSSE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
May 16, 2018

Great experience I worked with Sam Cubiotti and from start to finish I felt like he truly cared about my needs and wants. He located me the color of vehicle I wanted w More

by SHIRLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Cubiotti
May 16, 2018

Service was explained and followed through professionally . I have been coming to Bob Johnson for 10 years, and everyone is courteous and professional in handling all aspects of car problems including customer More

by LOLGONZALEZ47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Barty, Andrew Bisig, Christopher Codd, Dan Helmbold, Bill Kinney
May 16, 2018

Amazing service Great place to get things done fast and correct. Everyone is always friendly and willing to take the time to listen and explain things. Always my numb More

by JROD222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Baur, Jamalle Cade, Michael Marletta
May 16, 2018

Problems weren't fixed Usually have to bring car back after it has been serviced to fix what they worked on. Have had to bring it back to fix my car after I brought it in fo More

by ERK
Recommend Dealer
No
Employees Worked With
Andrew Bisig
May 22, 2018 -

Bob Johnson Chevrolet responded

I'm very sorry to hear about this experience. Please call me so we can discuss this further at 413-9339.

May 16, 2018

John is a good salesman purchased multiple vehicles . nice place. The nerds are a good idea to get you up to date with the functions of the vehicle. They went a little too fa More

by RWAGNER9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lanzatella, George Sarkis
May 16, 2018

Fast and easy Everyone was happy and helpful when I came in to buy a car. Every employee I worked with did a good job and I can’t complain about anything. Bob Johns More

by rherrnecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Suttera
May 16, 2018

Oil change and inspection Excellent service I have never had a bad experience here at Bob Johnson . Was in and out in less then one hour. Will be back thanks again. More

by IRISHELLEN60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
May 16, 2018

Chevy Cruze Very knowledgeable in product price and process. Was able to get the deal done with a minimal amount of time on our part. Very pleasant experience More

by sbna11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Towle
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