
Bob Johnson Chevrolet
Rochester, NY
Filter Reviews by Keyword
By Type
2,880 Reviews of Bob Johnson Chevrolet
Great deal Great experience and price..Only place to but a vehicle in the Rochester area. Will only do business here after the deal I received. Want to thank eve Great experience and price..Only place to but a vehicle in the Rochester area. Will only do business here after the deal I received. Want to thank everyone that helped me. More
Fast and friendly I brought car in to leave overnight. Chris, the svc rep, asked if I had time to wait as they could do the work then. I was thankful as that saved me h I brought car in to leave overnight. Chris, the svc rep, asked if I had time to wait as they could do the work then. I was thankful as that saved me having to come back the next day. The service rendered was explained to me with no pressure to agree to additional maintenance. Unsure which Chris handled my service More
Good experience Staff friendly,curteous and helpful. Facility was clean. Coffee, water, snacks, internet, tv and other amenities available for customers comfort while Staff friendly,curteous and helpful. Facility was clean. Coffee, water, snacks, internet, tv and other amenities available for customers comfort while they wait for service to be completed More
Great place Very well known place and great service...puts customers first...when they mean something they do it and say they will do it and mean it Very well known place and great service...puts customers first...when they mean something they do it and say they will do it and mean it More
Great experience with good people Steve was amazing, he did a great job finding out what I was looking for and making it happen! I couldn’t be happier with my car! Steve was amazing, he did a great job finding out what I was looking for and making it happen! I couldn’t be happier with my car! More
Friendly folks!! So friendly and helpful, we had a grwat experience. Got the car & the deal I wanted and had fun too, what’s not to love at Bob Johnson? So friendly and helpful, we had a grwat experience. Got the car & the deal I wanted and had fun too, what’s not to love at Bob Johnson? More
Speedy delivery. I went in at 7pm and was driving home in a new car two hours later! I knew what I wanted, they had it in stock and their sales and finance team took I went in at 7pm and was driving home in a new car two hours later! I knew what I wanted, they had it in stock and their sales and finance team took care of the rest. I was not expecting the car to be ready for a day or so, but they got it to me in the same visit! More
Let me down twice recently when I needed them the most Twice recently I was unable to get an appointment when my cars purchased there needed service immediately. I had to take my Traverse to Pep Boys to ge Twice recently I was unable to get an appointment when my cars purchased there needed service immediately. I had to take my Traverse to Pep Boys to get a dead battery replaced because I couldn’t get an appointment for at least 4 days and I couldn’t go without a car for that long. Took it to Pep Boys and they had it replaced in an hour. When I tried to get this warranty repair reimbursed they said I couldn’t because it wasn’t at a GM facility and I had to eat the $180 repair. They did give me a free oil change, said that was all they could do. For my Cruze that’s barely a year old it was running rough and almost stalling and when I tried to make an appointment once again I couldn’t get in and took it to Doan, who was able to get it in right away. The car needed a page and a half of parts to repair the engine, had a cracked piston and other issues. It took me a week to get it back. There are many other instances of poor service encountered there with my vehicles. More
Everyone was very friendly An helpful Our salesman Chris calleri was wonderful An knowledgeable. Eric was very friendly also our loan specialist there. This is our second lease An very hap Our salesman Chris calleri was wonderful An knowledgeable. Eric was very friendly also our loan specialist there. This is our second lease An very happy More
Friendly experience Brady was down to earth open and honest helping me make a great choice for an affordable price. I wasn't rushed or pressured to choose i felt comforta Brady was down to earth open and honest helping me make a great choice for an affordable price. I wasn't rushed or pressured to choose i felt comfortable and very welcomed. More