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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

March 14, 2018

Quick and easy! My battery was no good so I called ahead and on a busy saturday Nick was able to get my car in and set me up with a free rental in under a half hour! More

by MADELYN.BERNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Delettera
March 14, 2018

EXCELLENT WORK AS ALWAYS THE WORK WAS PERFORMED EFFICIENTLY.WHAT WAS DONE WAS EXPLAINED THOROUGHLY.WARRANTY COVERAGE WAS CONFIRMED.DAN HELMBOLD CALLED ME TO SAY THE CAR WAS RE More

by MARTIN.DATER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
March 14, 2018

AWESOME EXPERIENCE!!! I’m now the proud owner of a 2018 Chevy Equinox thanks to my Salesman Jonathan Hillengas at Bob Johnson Chevrolet! I couldn’t be any happier with my e More

by matt.kane1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hillengas, Stephen Johnson
March 14, 2018

No stress car buying Fantastic experience leasing another Silverado from Joey Grimshaw. He and Ralph were pleasant to deal with and were very knowledgeable. I would defi More

by chucksciortino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joeseph Grimshaw, Stephen Johnson, George Sarkis
March 14, 2018

Excellence As always, the experience was perfect. Before buying this truck at Johnson two years ago, I never knew service at a dealership could be so satisfyi More

by FJLEOGRANDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
March 14, 2018

Laura Tallents is a pleasure to work with and so is the Bob Thank you for the wonderful service and Great and helping cashiers and Laura Tallents is the Best!! Everyone at Bob Johnson’s is a pleasure to deal wi More

by LULU133312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Dan Helmbold, Bill Simpson, Laura Tallents, Lisa Boyer
March 14, 2018

Great expert knowledge..great sales force. Kindness in there dealing, they care for your feelings. Choice was a big factor in our decision. Summed up terri More

by rvalentinesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Harrington, George Sarkis
March 14, 2018

Outstanding Customer Service We have had our 2013 Equinox for 5 years now and just love it. When we need to take it to Bob Johnson Chevy for service, we are always welcomed when w More

by Happy and satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I unfortunately have not kept track of who we actually felt with the numerous times we have been in the service dept. , Christopher Codd
March 14, 2018

great Sales and service employees are very helpful and informative. They take the time to explain procedures and requirements for maintaining the vehicle. T More

by RICH_DECKERUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sherlock, Nick Trottier
March 14, 2018

Long waits for poor service These guys get overloaded with customers, I’m sure for basic quick lube work they’re fine, but anything extensive that you need an experienced mechani More

by TKELLY1017
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Christopher Codd, Peter Montante
Mar 20, 2018 -

Bob Johnson Chevrolet responded

I'm very sorry about this situation. I know it was a frustrating experience for you. Please call me when you have an opportunity at 413-9339. I look forward to talking with you soon. Christopher Codd

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