
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Quick and easy! My battery was no good so I called ahead and on a busy saturday Nick was able to get my car in and set me up with a free rental in under a half hour! My battery was no good so I called ahead and on a busy saturday Nick was able to get my car in and set me up with a free rental in under a half hour! More
EXCELLENT WORK AS ALWAYS THE WORK WAS PERFORMED EFFICIENTLY.WHAT WAS DONE WAS EXPLAINED THOROUGHLY.WARRANTY COVERAGE WAS CONFIRMED.DAN HELMBOLD CALLED ME TO SAY THE CAR WAS RE THE WORK WAS PERFORMED EFFICIENTLY.WHAT WAS DONE WAS EXPLAINED THOROUGHLY.WARRANTY COVERAGE WAS CONFIRMED.DAN HELMBOLD CALLED ME TO SAY THE CAR WAS READY.THE SHUTTLE DIVER WAS RIGHT ON TIME.. More
AWESOME EXPERIENCE!!! I’m now the proud owner of a 2018 Chevy Equinox thanks to my Salesman Jonathan Hillengas at Bob Johnson Chevrolet! I couldn’t be any happier with my e I’m now the proud owner of a 2018 Chevy Equinox thanks to my Salesman Jonathan Hillengas at Bob Johnson Chevrolet! I couldn’t be any happier with my experience, overall! Jonathan was super helpful and did an AMAZING job of explaining/communicating everything throughout the entire experience! If you’re in the market, take the time and reach out to Jonathan! It’ll be worth your time, I promise! Everyone at the dealership was great, really! Thank you again Jonathan! You’ve earned a customer for a long time to come! 💪🏻 More
No stress car buying Fantastic experience leasing another Silverado from Joey Grimshaw. He and Ralph were pleasant to deal with and were very knowledgeable. I would defi Fantastic experience leasing another Silverado from Joey Grimshaw. He and Ralph were pleasant to deal with and were very knowledgeable. I would definitely recommend them More
Excellence As always, the experience was perfect. Before buying this truck at Johnson two years ago, I never knew service at a dealership could be so satisfyi As always, the experience was perfect. Before buying this truck at Johnson two years ago, I never knew service at a dealership could be so satisfying, accommodating, and stress-free. The cost is reasonable, and the peace of mind knowing your vehicle is serviced the way the manufacturer recommends is relieving. The men in service are always respectful and courteous, and Dan was particularly so. I recommend Bob Johnson to everyone More
Laura Tallents is a pleasure to work with and so is the Bob Thank you for the wonderful service and Great and helping cashiers and Laura Tallents is the Best!! Everyone at Bob Johnson’s is a pleasure to deal wi Thank you for the wonderful service and Great and helping cashiers and Laura Tallents is the Best!! Everyone at Bob Johnson’s is a pleasure to deal with! Thank you for everything More
Great expert knowledge..great sales force. Kindness in there dealing, they care for your feelings. Choice was a big factor in our decision. Summed up terri expert knowledge..great sales force. Kindness in there dealing, they care for your feelings. Choice was a big factor in our decision. Summed up terrific experience. More
Outstanding Customer Service We have had our 2013 Equinox for 5 years now and just love it. When we need to take it to Bob Johnson Chevy for service, we are always welcomed when w We have had our 2013 Equinox for 5 years now and just love it. When we need to take it to Bob Johnson Chevy for service, we are always welcomed when we arrive and never have had a bad experience in the 5 years we have owned our vehicle. The staff in the service dept. are truly customer focused and very professional. We have also had the wonderful opportunity of visiting with the Service Manager, Christopher Codd, he has been exceptionally helpful to us and it shows that he takes an interest in his staff as well. The service personal are always pleasant to work with and it appears that they love what they do and are so happy to be employed with Bob Johnson. I am sure all of this is due to the exceptional leadership capabilities of Mr. Codd and the caring attitude that he displays to his employees. More
great Sales and service employees are very helpful and informative. They take the time to explain procedures and requirements for maintaining the vehicle. T Sales and service employees are very helpful and informative. They take the time to explain procedures and requirements for maintaining the vehicle. They are very friendly also. More
Long waits for poor service These guys get overloaded with customers, I’m sure for basic quick lube work they’re fine, but anything extensive that you need an experienced mechani These guys get overloaded with customers, I’m sure for basic quick lube work they’re fine, but anything extensive that you need an experienced mechanic on could take weeks. I needed an aftermarket part removed in a vehicle they sold me and didn’t disclose that was in there (cold air intake). It took them a week to get the parts and 3 days for the work. After that I had to go back again due to air leaking by the injectors now. That took another two weeks. They had the truck in their shop longer than I owned it. I ended up getting rid of the truck since I wasn’t able to ever drive it as bob Johnson could never fix the issue 100%. More