Back

Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

Directions

By Type

2,880 Reviews of Bob Johnson Chevrolet

March 14, 2018

Fantastic dealership This is my second time coming to bob Johnson and both times I dealt with Chris and got the best service. Definitely going to keep coming back. More

by a_moorehouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Chris Callari
March 14, 2018

2018 Silverado LT Z71 Brady Schultz and his assistant Brian did a great job helping me select my new truck. I had a lease turn in and they mad the experience very easy. Hig More

by dan.whalen16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kostraba, Peter Montante, Brady Schultz
March 14, 2018

Worst customer service I have ever experienced. Awful experience. I was lied to and ignored., which is very unprofessional especially from a "manager". I will not be returning or recommending to any More

by Jb593
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Montante
Mar 19, 2018 -

Bob Johnson Chevrolet responded

Hello! I'm sorry to hear that we did not meet your expectations. Please let us know the best number to reach you at as we'd like to see if we can make this right. Again, I apologize for your experience and hope to make it better.

March 14, 2018

Great experience! 10/10 would recommend! Zach helped me to get my second car from Bob Johnson Chevrolet, this experience was quicker and easier than the first! Zach helped me to get a great c More

by ty2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Lavalley
March 14, 2018

Fantastic!! Absolute great experience! Adam is young and probably one of the best salesman I have ever dealt with. He did everything he could to get me the best p More

by John369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Crist
March 14, 2018

User friendly Zach LISTENED !! to our request in a new vehicle, and came through. Also he was very clear on all the details. A pleasure and experience. More

by PaulH7908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bush, Zachary Lavalley, Dylan Love
March 14, 2018

Excellent service Jamalle Cade is the best. He makes me feel important anytime I visit Bob Johnson’s . Thanks for a great job, I’ll be back. sincerely Angelo More

by AANDRESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamalle Cade
March 14, 2018

Great communication Very professional dealership. Always kept me informed regarding the status of my vehicle. Dan was Great! They even offered me a rental vehicle at no More

by AJSINOPOLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
March 14, 2018

Too Long of a wait for a Simple Oil Change I was one of the first appointments, I was there for over for one and half hours and that is because I kept going up to the service desk asking where More

by ALISA.FANARA
Recommend Dealer
No
Employees Worked With
Don't know the names of service desk employees
Mar 20, 2018 -

Bob Johnson Chevrolet responded

I'm very sorry to hear about this experience. Busy is never an excuse and never the customer's issue. I would like the opportunity to speak with you in greater detail about this. Please call me when you can at 413-9339. Christopher Codd

March 14, 2018

great uh ummm smooth transaction for a 2nd second time around rental and simple, good, that is I can say, will be back again. word word More

by PAT MOLLOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Schultz
...
273
...