
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Best in Town! Been going to Bob Johnson for 30 plus years. They always come thru. Can't go wrong at Bob Johnson! Try it for yourself and you will see. Been going to Bob Johnson for 30 plus years. They always come thru. Can't go wrong at Bob Johnson! Try it for yourself and you will see. More
Lease of 2019 Trax Everyone involved in the process from admin to internet was great. Deal was great. Vehicle was sparkling when delivered. All involved we're very kn Everyone involved in the process from admin to internet was great. Deal was great. Vehicle was sparkling when delivered. All involved we're very knowledgeable and answered all questions thoroughly! A pleasure!! More
Great Experience Overall I had a great Experience at this dealership. The staff was very attentive to what I was looking for, they worked with me on price, and they s Overall I had a great Experience at this dealership. The staff was very attentive to what I was looking for, they worked with me on price, and they showed me how everything in the vehicle worked before I left the lot. I would definitely recommend them to anyone looking for a new vehicle. More
Nick was awesome! Nick did an outstanding job with catering to my requests throughout the sales process. I would gladly work with him again in a few years when my lease Nick did an outstanding job with catering to my requests throughout the sales process. I would gladly work with him again in a few years when my lease term expires. Bill who worked on the finance/management aspect of this deal seemed vague with information upfront. While speaking with him I felt rushed and was not given the opportunity to ask the questions I wanted too. After repeatedly requesting to review the further financial details of this deal, Bill finally obliged. Ultimately I feel the financial process could of been less confrontational and more transparent. More
Great experience Everyone was extremely helpful and I couldn't have asked for a more pleasant first experience with a car dealership. They walked me through it, listen Everyone was extremely helpful and I couldn't have asked for a more pleasant first experience with a car dealership. They walked me through it, listened to what I wanted, and did everything they could to get me the best deal with exactly what I wanted, all while being incredibly friendly and efficient. More
5 star customer service Bryan was great in listening to my needs and finding me the perfect vehicle that fit my budget. I would recommend him as a salesman to anyone! Bryan was great in listening to my needs and finding me the perfect vehicle that fit my budget. I would recommend him as a salesman to anyone! More
Timing Good service but could be more upfront about timeframe to complete. Dropped off at 7:30, asked if it could be done by 3:30-4:00. “Yes, not a problem Good service but could be more upfront about timeframe to complete. Dropped off at 7:30, asked if it could be done by 3:30-4:00. “Yes, not a problem” turned into a call at 3:15 that the work had not been started yet! End up not being done until after 5:00. More
Amazing! My sales man (mike )and Nerd (sarpreet) were amazing! Made this experience that much more exciting for me ! Couldn't ask for anything better as a firs My sales man (mike )and Nerd (sarpreet) were amazing! Made this experience that much more exciting for me ! Couldn't ask for anything better as a first time buyer! More
Professional and courteous Professional- an employee was designated to help us with sales, finances, test drive, technical use of the car Courteous- offered water, offered snac Professional- an employee was designated to help us with sales, finances, test drive, technical use of the car Courteous- offered water, offered snacks, asked about our family More
replace passenger air bag Left car at dealership and car was done in alotted time with shuttle service both ways pickup and drop off. Very satisfied with service and customer s Left car at dealership and car was done in alotted time with shuttle service both ways pickup and drop off. Very satisfied with service and customer satisfaction. More