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Bob Johnson Chevrolet

Rochester, NY

4.4
2,880 Reviews

1271 Ridge Rd W

Rochester, NY

14615

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2,880 Reviews of Bob Johnson Chevrolet

April 14, 2019

Great service, professional staff I went for a scheduled appointment. They got me in and out quicker than expected. Staff thoroughly went through what was to be done. Allowed me to a More

by DMOSIER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Dan Helmbold, Bert Marlatt, Christopher Sherlock
April 14, 2019

Purchase of vehicle Purchased the vehicle in early January and was guaranteed an extra $500 rebate from the dealership within 4-6 weeks. It has been 15 weeks and we stil More

by kylecrandall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Brest, Eric Pappert, George Sarkis
April 14, 2019

Horrible Customer Service The service center is horrible. I didn’t get good service until I complained enough that I got the service manager, Chris Todd, and now I’m so over th More

by Marleemarlz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Bisig, Jamalle Cade
April 14, 2019

Terrible experience Chris sherlock is a terrible service dept member. He is very unprofessional. He made my experience the worse I could have expected, especially at a bi More

by none3
Recommend Dealer
No
Employees Worked With
Christopher Sherlock
April 14, 2019

Repair Great service. Professional. Efficient. I have no complaints at all. Ben is fantastic. All questions answered. Quickly found the car I needed and More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Collichio
April 14, 2019

service Kevin D. was excellent. He showed me what was wrong with the car, how he was going to fix it and did a great job. Thank you, Steve Kelly More

by none3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin D.
April 14, 2019

Friendly . It took awhile but it was an emergency and they got to my car as soon as possible. Communication was great at all times. Dan was great! More

by PVH12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Helmbold
April 14, 2019

xxxxty service I was told a2-1/2 hour wait for oil change, it took 4-1/2 hours. I wasted all day there for a oil change. More

by ANDREANLUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Benjamin Collichio
April 13, 2019

LOVE Bob Johnson Everyone at Bob Johnson Chevrolet is amazing. Their knowledge and commitment is unwavering. I’m happy that my car has the best care in town. I cannot More

by SHELLEYOHERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bisig, Frank Destefano
April 13, 2019

3rd lease...couldn't be happier Brady and Jason were more than helpful with my 3rd lease...they excel in knowledge and customer satisfaction ...I am more than happy with my Chevy Tra More

by stephaniehogan9798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Pappert, Brady Schultz
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