
Bob Johnson Chevrolet
Rochester, NY
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2,880 Reviews of Bob Johnson Chevrolet
Great job Works for you An doesn’t stop till it’s what you want . Fast an straight to the point . Luv my new truck . Great salesman An relatable as well as reli Works for you An doesn’t stop till it’s what you want . Fast an straight to the point . Luv my new truck . Great salesman An relatable as well as reliable. More
I was treated real good and informed of what was going on Was going on. Iwas offered a ride home. It is nice there is coffee and snacks while you are waiting. I didn't have an appointment, but the time Was going on. Iwas offered a ride home. It is nice there is coffee and snacks while you are waiting. I didn't have an appointment, but the time went fast. More
Top notch! We were extremely satisfied with the whole experience of getting a new vehicle from the first step into the dealership. We were very pleased with our We were extremely satisfied with the whole experience of getting a new vehicle from the first step into the dealership. We were very pleased with our salesman Hector and how he showed us what we were looking for. He gave us the best deal he could and we would highly recommend him to all our family and friends. Dylan showed us all the tech items in the car and is extremely knowledgeable and pleasant and answered all our questions. Bill really gave us the best car buying experience we have ever had. He made sure that we were completely satisfied before we left the dealership. More
inspection,oil change,tire rotation the service is top notch,their pricing is fair,and the shuttle is on time,every time.if you have to wait they make it very comfortable the service is top notch,their pricing is fair,and the shuttle is on time,every time.if you have to wait they make it very comfortable More
Compliant on my 2013 Cruze LTZ I have been a customer at Bob Johnson Chevrolet since 2002 and have enjoyed my service there up until last month. I always schedule my appointments wi I have been a customer at Bob Johnson Chevrolet since 2002 and have enjoyed my service there up until last month. I always schedule my appointments with Andrew Bisig and he has done an excellent job in making sure the service was to my satisfaction. Last month, I had over $1000 of service done on my vehicle. On December 21st, I picked up my car after service was done, only to find out that the lower ground effects were damaged when the car was improperly lifted by the mechanics. I mentioned this issue to your service manager Christopher Codd who could not fix this issue that evening. The following week we schedule an appointment for January 16th. This past Wednesday, I bring my car to have it fixed by your mechanics, only to find out that they couldn't fix the damage and it is even worse now. This is after waiting for about 4 hours at your dealership, which is frustrating after all and a day wasted. I did mention to have a rental if the wait was going to be longer than an hour or so, but nothing was done. My vehicle has to have these lower ground effects replaced and then painted again sometime next week. I have been given a rental, which I appreciate, but nothing has been done to compensate all my troubles, which your dealership is responsible for. I am very disappointed and frustrated with the service I was given. I will also share my experience with friends, family etc. about my issues at your dealership and will no longer purchase a vehicle at your dealership. I am possibly going to make a complaint to the Better Business Bureau. Thanks for your time. Giuseppe Russo More
Great service I received excellent customer service from Tyler France and all around had a great experience at Bob Johnson. Tyler really went above and beyond and h I received excellent customer service from Tyler France and all around had a great experience at Bob Johnson. Tyler really went above and beyond and helped me get exactly what I was looking for! More
A+ SERVICE Always wonderful service and cuteous staff!! I have been more than pleased with Bob Johnson’s staff. I will continue to return for my service needs. Always wonderful service and cuteous staff!! I have been more than pleased with Bob Johnson’s staff. I will continue to return for my service needs. More
Best place to buy a car Tyler did an awesome job and really make the car buying process stress free and enjoyable! Highly prefer this dealer ship and Tyler definitely referri Tyler did an awesome job and really make the car buying process stress free and enjoyable! Highly prefer this dealer ship and Tyler definitely referring family and friends! More
Great service Took car in for oil change/tire rotation and seat height adjustment that I thought was broke, installation of car starter. Dan took time to show me ho Took car in for oil change/tire rotation and seat height adjustment that I thought was broke, installation of car starter. Dan took time to show me how the the seat adjustment came get stuck and how to get it unstuck. Decided to have car starter installed, I wasn’t scheduled for this but they had the part and got it done that day. Also they provided a ride to and from work which makes it so much easier to schedule work not having to worry about this. Thanks Dan!! More
Good work. Good price. Good service. Overall good service experience.Will recommend to others. Price was fair. People were very knowledgeable. Very clean and modern service area. Will buy Overall good service experience.Will recommend to others. Price was fair. People were very knowledgeable. Very clean and modern service area. Will buy my next truck here. More