
Bob Johnson Chevrolet
Rochester, NY
Filter Reviews by Keyword
By Type
2,880 Reviews of Bob Johnson Chevrolet
Helped me find the oerfect car for my family. My sales representative Michael was attentive to all my needs. I am so pleased with my new Equinox a d glad to be part of the Bob Johnson Family. My sales representative Michael was attentive to all my needs. I am so pleased with my new Equinox a d glad to be part of the Bob Johnson Family. More
Maintenance work I had my car in for a check engine light on, and not only was it fixed, but Chris Sherlock made sure I had his card, so if I had any other problems wi I had my car in for a check engine light on, and not only was it fixed, but Chris Sherlock made sure I had his card, so if I had any other problems with it, he wanted to be sure I contacted him. More
Top Shelf! No other dealership can compare to Bob Johnson. They have buying or leasing a vehicle down to a science. I "highly" recommend Bob Johnson Chevrolet on No other dealership can compare to Bob Johnson. They have buying or leasing a vehicle down to a science. I "highly" recommend Bob Johnson Chevrolet on the Ridge. More
Friendly I was in a tough spot with a car and wasn’t sure what to do. The guys helped me figure it out and were so helpful and friendly along the way! I was in a tough spot with a car and wasn’t sure what to do. The guys helped me figure it out and were so helpful and friendly along the way! More
Great Customer service It was easy to schedule an appointment. We were in and out in a very short time. It was a pleasure dealing with them and it was reasonably priced. It was easy to schedule an appointment. We were in and out in a very short time. It was a pleasure dealing with them and it was reasonably priced. More
Overall experience I have bought many vehicles from my salesman Len Z and he was great as usual. The sales manager Bill K was awesome and he put together the deal that w I have bought many vehicles from my salesman Len Z and he was great as usual. The sales manager Bill K was awesome and he put together the deal that worked for me. Also Michael J was great in the finance department. Finally Dylan from the tech team was helpful and informative. More
It was fine I was in for an oil change and tire rotation. The only thing I wasn't satisfied with was the time it took. I was told two hours and it was over 3 ho I was in for an oil change and tire rotation. The only thing I wasn't satisfied with was the time it took. I was told two hours and it was over 3 hours and 15 minutes. There were people that came in , with no appointment, for an oil change and tire rotation 25 minutes and 45 minutes after me that left in less than two hours. I went up to the desk a few times to ask the status of my car because I didn't know why it was taking so long. They just kept saying it should be done soon. More
Great Customer Service I went in to Bob Johnson on Saturday to renew my lease. Sales agent James helped me with the sale of my 2019 Chevy Equinox. He was friendly , patient, I went in to Bob Johnson on Saturday to renew my lease. Sales agent James helped me with the sale of my 2019 Chevy Equinox. He was friendly , patient, and answered all my questions. Eric the finance manager was very helpful in answering all my questions and even called me before my appointment on Monday to verify i was bringing all the necessary documents to final the sale. Overall this was an excellent experience and look forward to driving my new Equinox. Thank you! More
oil change and tire rotation I had a scheduled appointment at 7:45...my car work orderwas written up by about 7:30. I got my car back at 9:55....2 hours and 25 minutes for a sched I had a scheduled appointment at 7:45...my car work orderwas written up by about 7:30. I got my car back at 9:55....2 hours and 25 minutes for a scheduled oil change. After 2 hours I went to service counter to check on the status of my car I was told that it was done and my paper work would be brought out to me for payment...20 minutes later I finally was able to pay. No apology...very disappointed. More
Always takes good care of us. Chris the service manager and Chris the service advisor did a great job fixing my suburban. They always take good care of us when we are in there. Chris the service manager and Chris the service advisor did a great job fixing my suburban. They always take good care of us when we are in there. More