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Bob Johnson Chevrolet
Rochester, NY
2,880 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,880 Reviews of Bob Johnson Chevrolet
December 21, 2018
Great experience My New truck had a couple scratches on delivery when coming in from PA but Steve and the team did a wonderful addressing and making the vehicle perfe My New truck had a couple scratches on delivery when coming in from PA but Steve and the team did a wonderful addressing and making the vehicle perfect. I will definetly buy here again! More
by Bwalters17
Employees Worked With
Steve Levine, Ceallachan Kelly
December 21, 2018
First Time Lease Ray Mitchell was an outstanding resource. He was patient, polite, and professional. He made this experience worthwhile. I would recommend Mr. Mitchell Ray Mitchell was an outstanding resource. He was patient, polite, and professional. He made this experience worthwhile. I would recommend Mr. Mitchell as a sales consultant to any of my friends and familiy. More
by Rick Pound
Employees Worked With
Ray Mitchell, Gary Bains
December 21, 2018
Would recommend We enjoyed our experience with Bob Johnson. We went in intending to test drive only, but the experience was good & easy, making it simple to take the We enjoyed our experience with Bob Johnson. We went in intending to test drive only, but the experience was good & easy, making it simple to take the next steps. More
by mwbp717
Verified CustomerEmployees Worked With
Mason Hill
December 21, 2018
Incredible Karl did a great job helping me get into my first brand new car ! Made me feel genuinely important ! Thank you Karl! Appreciate your work! Karl did a great job helping me get into my first brand new car ! Made me feel genuinely important ! Thank you Karl! Appreciate your work! More
by Eddie9028
Employees Worked With
Karl Dilcher, Jason Ryan
December 20, 2018
This has been the worst experience of my life. I truly believe no work was completed on my vehicle the first time by technician Josh. I paid and left ..my car was worst off than when it came in. I I truly believe no work was completed on my vehicle the first time by technician Josh. I paid and left ..my car was worst off than when it came in. I returned it and ended up paying more money and they had my car for almost a month. Now today I'm back because my oil change light is on and I'm burning gas faster than any time I have had in my car. Chris the gentlemen at the desk has a bad disposition when handling issues. Chris the service supervisor has been trying to be accommodating however I feel as though he does not believe me. I want a proper oil change and will probably not ever return to this facility. Im very disappointed and plan to file a complaint with the BBB. More
by Trussell
Employees Worked With
Christopher Codd, Christopher Sherlock
December 20, 2018
Thank you Len Z!!! Len Z was great!! First time we leased a car from BJChevy and best experience EVER! You definitely earned our family’s business for future car purchas Len Z was great!! First time we leased a car from BJChevy and best experience EVER! You definitely earned our family’s business for future car purchases!! Thank you! More
by jayne m
Employees Worked With
Lenny Zaccaglino
December 20, 2018
Recent visit If it wasn't for Steve or Jamalle being in the service department I wouldn't bother coming here. They are great to work with and I never have an issu If it wasn't for Steve or Jamalle being in the service department I wouldn't bother coming here. They are great to work with and I never have an issue when I work with either of them. Steve helped me this last time and was very clear with me on things as I was to him on what I needed addressed . I appreciate and value the servcie provided More
by BLUGrey2013
Employees Worked With
Steve Kerr
December 19, 2018
recall and oil change had a recall notice on my vehicle and it was taken care of very quickly and while the vehicle was there had an oil change and decided to put new tires had a recall notice on my vehicle and it was taken care of very quickly and while the vehicle was there had an oil change and decided to put new tires on and the service person told me about the deal with buying tires and charging it to GM credit card with a rebate More
by TJADYDAN
Employees Worked With
Dan Helmbold
December 19, 2018
Disappointed I scheduled my regular oil change online because they send me an email every time I'm due. So I showed up to my appointment and the dealership had no I scheduled my regular oil change online because they send me an email every time I'm due. So I showed up to my appointment and the dealership had no record of me scheduling the appointment. I showed the guy the confirmation email and everything, still couldn't find an appointment. I was very upset because the wait time was 3- 4 hours and I wasn't planing on leaving and coming back. After all that, I get my oil changed and 21 point inspection and get home, the windshield washer notification comes on. They never put wash fluid in the car but it said they did on the service report I was given. It's unfortunate because I really had a great experience when I leased my traverse but I cant say that I had the same experience with the service department. More
by yvonya.sizer
Employees Worked With
Not sure who the service person was, don't remember
December 19, 2018
Wayne Wright Mike Marletta was a very good salesman and George Sarkis made everything very easy for me and my family. They were on top of everything and made buyin Mike Marletta was a very good salesman and George Sarkis made everything very easy for me and my family. They were on top of everything and made buying my Silverado effortless. Thank you to everyone at Bob Johnson! More
by wayner2078
Employees Worked With
George Sarkis
