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Bob Johnson Chrysler Dodge Jeep Ram- Watertown

Watertown, NY

4.6
28 Reviews

18712 US-11

Watertown, NY

13601

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28 Reviews of Bob Johnson Chrysler Dodge Jeep Ram- Watertown

August 30, 2025

I had a problem and they fit me right in. My vehicle was finished same day and I was very appreciative.. More

by Storms.susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Calabria
August 22, 2025

I was in transit and they fit me in. Thank you for fine and courteous service. More

by cathymp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Calabria
August 20, 2025

Had a problem with the bed liner pealing they installed TWICE!! Told them there wouldn’t be a third. They sent it to detail this in Adams. Nate is awesome and his crew knocked it out of the park! Only two More

by Pjrose72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and erica
August 02, 2025

I was impressed with the fast and friendly staff and service for my first time using the dealership and I will be going there for my future service and repairs . Thanks. More

by Allen
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rebecca
July 09, 2025

Super fast service, friendly employees, and a very nice waiting area. Would highly recommend for any service needs!! More

by Heather22776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca in service
July 03, 2025

Had an oil change done on my 24 Hornet R/T. Amanda in service was excellent. They were quick to get me on my way. Always friendly. More

by maggie10234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dixson
April 01, 2025

Great customer service, sales staff is always friendly. Ben goes above and beyond. My service advisor was very helpful with my new jeep explaining the oil changes with a hybrid. More

by Myangelskdmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Wiseman
January 20, 2025

They always listen to my needs and they make sure that they understand them. I feel that they treat me fairly. I am never talked down to as I have been in other places. I may be an older female, but I k More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
January 13, 2025

I was greeted in the service deal as soon as I walked in. My advisor was very tentative. All staff was friendly during my wait. Very clean facility. More

by Myangelskdmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gibbons and his service Advisor
December 23, 2024

Good good very good and excellent ten out of ten if you're not first you're last and Bob Johnson Chrysler Dodge Jeep Ram Watertown is first More

by schweinsbergmathew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase, Justin Calabria
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