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Bob Johnson Ford

Pulaski, NY

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50 Reviews
Here at our Ford dealer in Pulaski, we know that simply offering a great price on a new car doesn't cut it. What shoppers deserve is a much more holistic experience, one that unifies the entire vehicle purchase and ownership process with a level of concierge service once thought to be the exclusive purview of luxury brands. This is more than just a business strategy for us -- it's a creed. And our commitment to delivering on this has helped make us the dealership of choice for New York buyers from across the region.
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84 Caprara Dr

Pulaski, NY

13142

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Showing 50 reviews

April 22, 2019

this dealership had good prices and nice employees the truck selection was wide and allowed for easy slection of which truck i wanted to buy and to decide which features i liked and disliked. More

by T-dawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
callie
Apr 22, 2019 -

Bob Johnson Ford responded

Thank you for the compliments of our inventory! We love that you were able to pick out the perfect truck for you. Hope to see you back at FX Caprara Ford for your first oil change!

April 22, 2019

Milo and Adrianne Perry took real good care of me listen toe I am very pleased with service I received they were polite easy to talk with listen to what I had to say I would recommend them to everyone however I More

by Terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milo financed manager and Adrianne Perry
Apr 23, 2019 -

Bob Johnson Ford responded

Hi Terri - We are happy to read about your recent visit to FX Caprara Ford! It's an honor that we earned your business. Thank you so much!

April 01, 2019

Easy, no hassle transaction. The team at FXFord in Pulaski, New York provided an overall enjoyable truck buying experience. Our salesperson, Callie, was friendly, professional an More

by JohnA78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Callie Farina, Michael Long
Apr 01, 2019 -

Bob Johnson Ford responded

Hello John - Thank you for taking the time to leave FX Caprara Ford such a wonderful review! Your recommendation means the world to us and we look forward to working with you again in the future! Enjoy your new truck!

March 23, 2019

very good it was a very good experience the dealership is clean and everyone was helpful. I will be buying my next vehicle from Mike Ferrell the salesman th More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Farrell
Mar 25, 2019 -

Bob Johnson Ford responded

Hi Mike - Thanks so much for coming to FX Caprara Ford! We are happy to hear you had a great car-buying experience working with Mike. When you're ready for your next vehicle, we will be here to help.

March 22, 2019

Best car buying experience ever! I bought a Audi s5 and the manager Nelson was Amazing! He helped and made the process easy, I will definitely refer him to everyone i know ! More

by Npabon2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Pabon
Mar 22, 2019 -

Bob Johnson Ford responded

Congratulations on your new Audi S5! We can't thank you enough for referring Nelson and FX Caprara Ford to your friends. Have a wonderful weekend.

January 25, 2019

Horrible Very unorganized and don't return calls when they say they will call you back and lack of interest in you after the sale and lack of communication my More

by Dennis 79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrianne perry
Mar 05, 2019 -

Bob Johnson Ford responded

Dennis - This is very disappointing to read, I am so sorry to hear that your calls have gone unanswered. I can't locate your contact information with only your first name but would love to help you - would you consider giving me a call? Thank you, Nelson Pabon - Sales Manager - 315-491-6034

January 11, 2019

Great experience Very easy to work with. Very friendly atmosphere! They found all rebates possible and gave me a good price for my trade. Will buy from them again. More

by Rlj599
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Hawn
Jan 11, 2019 -

Bob Johnson Ford responded

Customer service is our priority and we are thrilled this came through during your visit. We love to hear that our team worked to get you a great deal on your trade-in and new vehicle. Thanks for coming to FX Caprara Ford, we look forward to seeing you again!

June 26, 2018

A very satisfied customer. I recently purchased my third vehicle from this dealer and as always from start to finish the experience was exceptional. Everyone from reception to s More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Cornell, Mike Lyng and Milo Vandamm
February 25, 2018

Great place to do business They are nice people and do what they say and are not pushy would recommend going there to buy your next vehicle I will be back More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
February 23, 2016

Had a warranty issue got no help I called the dealership today and.spoke to service. I have had my truck for less then 8 months put less then 13 thousand miles on it. The truck has o More

by Excustomernow
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
None !!!
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