Bob King Buick GMC
Wilmington, NC
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The service department at Bob King GMC is top notch. They have a shuttle service that leaves the dealer as early as 7:00 am to get you to work on time. Sometimes, problems require two trips to the deal They have a shuttle service that leaves the dealer as early as 7:00 am to get you to work on time. Sometimes, problems require two trips to the dealer, but I do not have a problem with that. That's becasue they always tell me they want to try a certain fix first and for me to bring it back if the problem occurs again. When it occurs again, they fix it more thoroughly, and I am happy. I just like communicating with them. I am never lied to. When they have bad news, they tell me straight up, and we decide what to do about it. I am in the market for a new truck, and it will probably be a GMC, simply because of the service department. More
It wasn't all roses, but we did buy TWO vehicles at one time from Steve at Bob King. We traded a Chevy Impala, BMW 328i and Dodge Caravan for a brand new Pontiac Montana SV6 and a Pontiac Bonneville. Steve time from Steve at Bob King. We traded a Chevy Impala, BMW 328i and Dodge Caravan for a brand new Pontiac Montana SV6 and a Pontiac Bonneville. Steve was very kind to understand that our three car payments were a burden -- and to work out the priorities we explained: A new(er) van for my wife and two car payments within a budgeted range. The only negative parts were that Steve first told me about a newer Grand Prix, but someone sold it before we arrived (less than 24 hrs from contact to on-site). I found another Grand Prix, but it didn't meet the budget. I asked Steve to replace the rims on the Bonneville with the rims on GP. At first, he lied and told me they wouldn't fit. When I pushed him, he fessed up and told me that the certification of the GO would have to be redone if they changed the rims. I'm not sure I buy that, but anyway -- I'm pretty happy with the deal and vehicles. They didn't play games and didn't try to hold us there and wear us down. That is a BIG plus in my book, especially because we have three children that can get kinda cranky from sitting in a car dealership too long. I hate that I traded my BMW, but I would do business with Bob King again. More

