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Bob Mariano CJDR
Concord, NH
167 Reviews
When you come to our Concord NH dealership, you will discover that we offer more than just inventory, service, and financing for Chrysler, Dodge, Jeep and Ram models. Bob Mariano Chrysler Dodge Jeep Ram is committed to exceptional customer service and creating lifelong connections.
Professional, Courteous Automotive Assistance
Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Bob Mariano Chrysler Dodge Jeep Ram and we treat everyone who visits us exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 167 reviews
July 18, 2023
Had an excellent experience purchasing a used vehicle at Bob Mariano CJDR. Heidi Austin was extremely respectful of my time and personal purchasing process and was very transparent from beginning to end. Bob Mariano CJDR. Heidi Austin was extremely respectful of my time and personal purchasing process and was very transparent from beginning to end. She was very rational and straightforward through the whole negotiation process and worked with me to come up with a win/win deal. If you're in the market I highly recommend giving her a call. Ben was a great listener and provided exactly what I needed on the back end of the deal, once again a win/win for everyone involved. I'm happy to support local businesses that are focused on meeting their customers' needs in a responsible way for all parties involved and Bob Mariano CJDR certainly make good on that promise. More
by zaxxon25
Employees Worked With
Heidi Austin, Ben Guthrie
May 31, 2023
Geoff, the sales expert, and Anthony, the finance guru, from Bob Mariano made my Toyota Tundra purchase an absolute delight. Geoff's extensive knowledge of the vehicle and Anthony's financial expertise res from Bob Mariano made my Toyota Tundra purchase an absolute delight. Geoff's extensive knowledge of the vehicle and Anthony's financial expertise resulted in a fantastic deal and a seamless buying experience. I wholeheartedly recommend their exceptional services! More
by Narapati
Employees Worked With
Geoff, Anthony
May 22, 2023
Heidi was fantastic to work with. It made the process go so much better. I would recommend to anyone to work with Heidi. She was professional, attentive and just an overall good perso It made the process go so much better. I would recommend to anyone to work with Heidi. She was professional, attentive and just an overall good person to work with. More
by joanneb
Employees Worked With
Heidi Austin
April 10, 2023
Jeff Rosen was fantastic, from test drives to the completed sale. All the employees were very happy I brought my dog (he almost got more attention then I did🤣) completed sale. All the employees were very happy I brought my dog (he almost got more attention then I did🤣) More
by MM44
Employees Worked With
Jeff Rosen
March 27, 2023
Recent service visit was excellent! First time coming here for service and very impressed. Isaac was a pleasure to deal with and I hear good things about scot, the service manager. I’ve First time coming here for service and very impressed. Isaac was a pleasure to deal with and I hear good things about scot, the service manager. I’ve never been a fan of dealership service but that may have just changed! More
by Justin
Employees Worked With
Isaac
August 26, 2022
Service, but in more of an "urban dictionary" way. We brought our Cherokee in to diagnose the auto start and an airbag warning light. Got a call with a quote for $3200 to replace both seat harnesses We brought our Cherokee in to diagnose the auto start and an airbag warning light. Got a call with a quote for $3200 to replace both seat harnesses to correct the airbag light. The technician also noticed a loud noise in the engine that could be a camshaft problem that, if not addressed, could lead to an engine replacement. Advised by the service writer that it might be time to replace our car. I went with my gut, paid the $370 for diagnostic time and an oil change. Fortunately, I decided to take the car to a local repair center. They cleaned a connector on the airbag harness, reset the auto start fault and did a cleaning treatment to reduce carbon buildup in the engine. Everything is fine now for $600 to my local shop. Bob Mariano doesn't have to worry about seeing me again. Ever. At best, the tech was just bad. At the worst, this dealer tried to deceive me into trading my car for much less than it's worth. FWIW, this is the second time I've asked this service center about the auto stop/start. The first time I was told it was the auxiliary battery and we could take care of it the next time it comes in. Turns out this car doesn't even have an auxiliary battery! More
by FrmrMarianoCust
Employees Worked With
Jamie - Service Writer
