Bob Mariano CJDR

My first dealing with this dealership was rated very poor and I’ll stand behind that when it comes to the sales department. You are forced to jump through hoops to obtain $500 veteran discount while spending and I’ll stand behind that when it comes to the sales department. You are forced to jump through hoops to obtain $500 veteran discount while spending $67,000 on a truck. Sales ordered my truck while I sat with them. Told me I’ll be getting an electric rear window. Which I wanted to keep my dogs safe. They never gave me the order we did on my truck until I requested it. I would have canceled my order if I knew I was not going to get the electric rear window, that’s how important it was to us. Upon getting the truck I noticed it did not come with one. They installed a manual widow. So if open and the dogs started to go out that window driving down the highway, the out come might not be so good. They lied to me by telling me other items I wanted were on back order. So beware dealing with the sales department. It’s all about making that sale! Sales 0-1 Stars* Parts department was outstanding! They looked up the items I’ve been trying to get prior to my truck being delivered and getting the run around from sales. I was informed they could not get LED head lights that was over looked on my second build and final truck. Again sales stated these lights were on back order. Wrong you can’t get them and have to get aftermarket ones. Parts also told me that they would have to find a truck with the rear tire liners and make up a list of parts to order. Again sales had me jumping through hoops trying to get something and kept misleading me by saying it was on back order. Parts FIVE STARS ***** Since day one of picking up my truck the pedal adjuster did not work and of course my sales rep had no clue or care about the matter. Made an appointment with service. In and out in 41 minutes. Found the factory never plugged it in. Service did all my recalls on my last truck. Never an issue! I give Service Five Stars***** More

Very nice and hard working people at this dealer ship! Fast and excellent at there job 100% recommend Fast and excellent at there job 100% recommend More

Chris was the best! We randomly drove in and we were just casually looking at vehicles that we researched. Chris could not have been more helpful! He juggled his sched We randomly drove in and we were just casually looking at vehicles that we researched. Chris could not have been more helpful! He juggled his scheduled appointment with us and he did a great job keeping us updated. At no time did we feel pressured, but always felt we were being taken care of. Although, we could not take the vehicle home that day due to the detailer not being available, we were given a loaner and we were able to pick up the vehicle on Monday and everything was perfect! More

Alex Eddy made the lease of Alyssa’s gladiator a smooth transaction. He is a wonderful salesman. transaction. He is a wonderful salesman. More

Exceeded expectations and Jeff Rosen made cost saving recommendations that I didn’t expect.would highly recommend recommendations that I didn’t expect.would highly recommend More

Great place to buy your next New car and get service done.i will be back for service and my next car purchase. Thanks again to Jeff and the team at Bob Mariano's done.i will be back for service and my next car purchase. Thanks again to Jeff and the team at Bob Mariano's More

Very professional and caring. My experience was and has been a pleasant experience for me. My experience was and has been a pleasant experience for me. More

I have been buying or leasing from Marinos since 1989’s I would not go anywhere else. They are the Best. I would not go anywhere else. They are the Best. More

Friendly and excellent customer service. Process was quick. Delivery of vehicle was scheduled on time. quick. Delivery of vehicle was scheduled on time. More

Excellent representative. Was very attentive to details. Made us feel very comfortable. Also listened to our needs Made us feel very comfortable. Also listened to our needs More