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Bob Moore Buick GMC

Oklahoma City, OK

2.9
74 Reviews

7410 Northwest Expy

Oklahoma City, OK

73132

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Showing 74 reviews

January 10, 2012

I can't say enough good things about Bob Moore's Buick GMC!!! They are an amazing dealership with great sales reps, who really go out of their way to help you find the perfect car. Thanks for all of your More

by ragan.wiser279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noel
Jan 10, 2012 -

Bob Moore Buick GMC responded

Thank you for leaving this positive review! I have forwarded it on to Noel's managers and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.buick.pontiac.gmc if you would like to share some photos!

November 22, 2011

My daughter was purchasing her first new (2010) truck and it was definitely a wonderful experience. There was no pressure from our sales person, Tony. We were told he was fairly new to the dealership and d More

by CaseyN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman-Tony, Ricky-Manager, RJ-Finance
Jan 10, 2012 -

Bob Moore Buick GMC responded

I apologize about the late reply to this great review! I forwarded it to their managers but apparently missed replying back to you! Thank you for posting it and I hope you had a great Christmas and holiday season! How is your daughter enjoying the car?

November 18, 2011

I have bought many cars in my lifetime and let me tell you...I have never had an experience as good as this one. It went so smoothly. Their service department is excellent. Their sales people are not push More

by jacksondawson88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 18, 2011 -

Bob Moore Buick GMC responded

Thank you for the kind words and I am proud that we could provide you with such a positive experience at our dealership! I have forwarded this on to the managers there and also posted it on our Facebook fan page at http://www.facebook.com/bobmoore.buick.pontiac.gmc if you would like to share some photos!

October 10, 2011

We were lied to on several occasions during our sales process regarding what was done to the vehicle we purchased, the car had no oil and we were very lucky that the engine did not blow up. Our compla More

by csmiley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
used car people
Oct 14, 2011 -

Bob Moore Buick GMC responded

I am sorry about the problems you had with our dealership. There was a miscommunication during the transfer of the vehicle between dealerships, and we have made some changes to prevent this in the future. It is important for us that you become completely satisfied with our service, so please let me know if there is anything else we can do to make this right!

September 19, 2011

The salesperson did not pressure us. He was knowledgeable of the vehicle's features and fully demonstrated them to us. The finance person clearly explained our financing options and was very polite. The enti More

by rebapayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
salesperson John Doughty / Finance Eric Grignon
Sep 19, 2011 -

Bob Moore Buick GMC responded

Thank you for the great review, Reba! I am very glad that everything went smoothly with your purchase - You can see this review at http://www.facebook.com/bobmoorenissan and I would love it if you shared it with all of your friends as well! Your satisfaction is extremely important to us!

Sep 19, 2011 -

Bob Moore Buick GMC responded

I copied the wrong link in that reply, sorry! Your review can be seen at http://www.facebook.com/bobmoore.buick.pontiac.gmc (or just search for Bob Moore Buick GMC) - thanks!

September 01, 2011

Both gentlemen that worked with me were very friendly and informative. I have purchased other autos from Bob Moore and have always been very satisfied, as I am now. They handled the paperwork quickly and p More

by bm5929
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Baker and Mark Stanley
August 09, 2011

Very good service. Least stressful buying experience I ever had. All salesmen were knowledgeable and friendly, We were given a good price on both the new vehicle and the trade in. More

by grandmapeggy12
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger, Tom
July 24, 2011

The staff at this dealership was very friendly and knowledgable. They provided us with the best value for our trade out of several dealerships we visited. I would recommend them to anyone in the mar More

by chadlnewton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin O'dell
July 22, 2011

Mike was frendly for the most part. The manager had to remind him of a vehicle in back to look at. Turns out it is the one we bought. The vehicle needed to be detailed. Brought it back nexted morning for More

by MyRanch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gerulski & Mark
March 29, 2011

I bought my 3rd vehicle in 6 months. This dealership and their personnel are great to deal with, and service is tops. The physical plant of the salesroom, service department, and collision department are re More

by Jim Grennan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR & Brad, the New Car Manager
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