Bob Moore Cadillac of Edmond

Our experience was fabulous from the initial contact through the Internet through the finance and everything in between! Jenny Chan was very nice and provided all the information she had regarding the through the Internet through the finance and everything in between! Jenny Chan was very nice and provided all the information she had regarding the vehicle we were interested in. Upon arrival to the dealership Ron provided the remainder of the info we needed. My mother is in a wheelchair and it is very difficult to take her places so we needed to see if she would fit in the car. Ron took us to my house , which is only 2 miles from the dealership and patiently waited while we got mom in and out of the car. We couldn't have been more pleased. More

Sales associate was patient and not pushy as in many car lots. They answered all my questions and allowed me to reasonable decide for my self what I wanted. I made 6 visits looking at the same car before lots. They answered all my questions and allowed me to reasonable decide for my self what I wanted. I made 6 visits looking at the same car before making the purchase, so I mean they were very patient. More

My wife and I purchased a new Cadillac SRX from Bob Moore Cadillac on April 1, 2011. I found the salesman (Richard Palmer & Gary K. ) very courteous and professional. It seemed like Richard could have writte Cadillac on April 1, 2011. I found the salesman (Richard Palmer & Gary K. ) very courteous and professional. It seemed like Richard could have written the owners manual for the vehicle, he knew that much about it. The sales experience was more pleasant than most others I've had. I would definately recomend these guys. More

I dealt with both the Bob Moore Porsche and Cadillac dealerships. Both were very friendly and easy to deal with. I purchased the car from the Cadillac dealership. Dee Murray was the Internet person I de dealerships. Both were very friendly and easy to deal with. I purchased the car from the Cadillac dealership. Dee Murray was the Internet person I dealt with for both dealerships. She was very friendly and helpful. The only downside to the experience was that the salestaff did not know much about the car I purchased, a 2009 Porsche Boxster as they sell Cadillac. I would like to find out more about the car and would appreciate an appointment with one of the service reps from the Bob Moore Porsche dealership. More

I have never purchased a car and felt so taken advantage of. The car that was sold to me had damage that I had to take after purchasing to investigate a noise. They did as little as possible after I contact of. The car that was sold to me had damage that I had to take after purchasing to investigate a noise. They did as little as possible after I contacted them several times and would not return my calls. I will NOT recommend this dealership to anyone as I still have a 25k+ purchase that has things wrong with it. They DO NOT care about making things right or correcting the situation. Worst experience with a sales manager ever. Expensive lesson learned as they have not contacted me or made sure everything "was okay". More

The whole process of purchasing a new car is usually a process I avoid if at all possible.Our experience here deserves an outstanding mark for service and professionalism.Every aspect of the purchase refl process I avoid if at all possible.Our experience here deserves an outstanding mark for service and professionalism.Every aspect of the purchase reflected the very best effort to find us the right purchase.We felt fairly treated at all times.From first contact to final briefing on car features post sale it was a great customer service experience. More

I was looking for a new vehicle, actually test drove it in Michigan where i am from originally. But wanted to purchase it here in Oklahoma. I was never pressured by the sales person and they went out in Michigan where i am from originally. But wanted to purchase it here in Oklahoma. I was never pressured by the sales person and they went out of there way to find the exact car that I wanted... More