Bob Moore Ford
Oklahoma City, OK
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Everyone i dealt with at Bob Moore Ford in Okcy was very friendly. Robert Hooks, the salesman i bought my pickup was very knowledgeable and neither he or the sales manager tried to pressure me at all. I wil friendly. Robert Hooks, the salesman i bought my pickup was very knowledgeable and neither he or the sales manager tried to pressure me at all. I will recommend them to my friends. More
Bob Moore Ford shows zero concern for customers once the sale is complete. The managers and sales staff were completely unhelpful, and they refuse to stand behind the wrecked, unsafe truck they sold me. The sale is complete. The managers and sales staff were completely unhelpful, and they refuse to stand behind the wrecked, unsafe truck they sold me. They pushed the paperwork through before disclosing the accident, and now they won’t take responsibility for the vibration, shaking, and safety issues the truck has. Multiple dealers won’t even take it on trade because of the accident history. Buyer beware—inspect everything and make sure you are completely satisfied before signing anything, because they won’t help you afterward. More
Robert Hooks was our truck salesman and he is a pro that we highly recommend. Courteous, thorough, experienced, and efficient. We were able to purchase our truck in a quick and easy transaction. we highly recommend. Courteous, thorough, experienced, and efficient. We were able to purchase our truck in a quick and easy transaction. More
Dealership was clean, everyone was friendly. We worked with Carl and he was fantastic. He was willing to send us videos of the vehicle since we live a distance away, before we came to purchase i We worked with Carl and he was fantastic. He was willing to send us videos of the vehicle since we live a distance away, before we came to purchase it. More
Jeff Gann the Service Manager went above all my expectations when both a tech and a service advisor failed to communicate the service performed. Jeff Gann immediately rectified the situation and s expectations when both a tech and a service advisor failed to communicate the service performed. Jeff Gann immediately rectified the situation and spared no time or expense to perform the required maintenance. With his complete assurance, he took care of my travel needs, expedited my work and allowed me to relax during this crucial time. As soon as possible, my 2024 F450 Platinum Edition was returned to me far better than when I brought it in. I only trust Bob Moore on all maintenance and service for my very complex vehicle. I will continue to purchase all new Ford vehicles from Bob Moore in the future. Thank you for having such strong leadership in place. Your focus on customer service is an example for all dealers to follow. More
The Service Dept. Is super kind and friendly, but a two week turnaround time on a recall / fuel pump on a newer Ford under 50k Miles is ridiculous. Having a working ve Is super kind and friendly, but a two week turnaround time on a recall / fuel pump on a newer Ford under 50k Miles is ridiculous. Having a working vehicle is vital in this city, and not having one is costly at the best of times. For quick service or reliability, look elsewhere. More
Great staff from GM to Kyle. Met all of them. They had what I wanted and took care of me. Met all of them. They had what I wanted and took care of me. More
Bob Moore Ford provided an amazing car buying experience. If you need to buy a car, ask for Jeremiah. His attentiveness to your needs as a buyer went above and beyond what I expected. If you need to buy a car, ask for Jeremiah. His attentiveness to your needs as a buyer went above and beyond what I expected. More
My experience with Bob Moore was probably the best experience I have ever experienced in my life time and I am 72 yrs old - Every employee that I had any interaction with was very professional and eag experience I have ever experienced in my life time and I am 72 yrs old - Every employee that I had any interaction with was very professional and eager to assist me in any way necessary to address whatever issue I was addressing. More


