Bob Moore Ford
Oklahoma City, OK
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Jeff Gann the Service Manager went above all my expectations when both a tech and a service advisor failed to communicate the service performed. Jeff Gann immediately rectified the situation and s expectations when both a tech and a service advisor failed to communicate the service performed. Jeff Gann immediately rectified the situation and spared no time or expense to perform the required maintenance. With his complete assurance, he took care of my travel needs, expedited my work and allowed me to relax during this crucial time. As soon as possible, my 2024 F450 Platinum Edition was returned to me far better than when I brought it in. I only trust Bob Moore on all maintenance and service for my very complex vehicle. I will continue to purchase all new Ford vehicles from Bob Moore in the future. Thank you for having such strong leadership in place. Your focus on customer service is an example for all dealers to follow. More
The Service Dept. Is super kind and friendly, but a two week turnaround time on a recall / fuel pump on a newer Ford under 50k Miles is ridiculous. Having a working ve Is super kind and friendly, but a two week turnaround time on a recall / fuel pump on a newer Ford under 50k Miles is ridiculous. Having a working vehicle is vital in this city, and not having one is costly at the best of times. For quick service or reliability, look elsewhere. More
Great staff from GM to Kyle. Met all of them. They had what I wanted and took care of me. Met all of them. They had what I wanted and took care of me. More
Bob Moore Ford provided an amazing car buying experience. If you need to buy a car, ask for Jeremiah. His attentiveness to your needs as a buyer went above and beyond what I expected. If you need to buy a car, ask for Jeremiah. His attentiveness to your needs as a buyer went above and beyond what I expected. More
My experience with Bob Moore was probably the best experience I have ever experienced in my life time and I am 72 yrs old - Every employee that I had any interaction with was very professional and eag experience I have ever experienced in my life time and I am 72 yrs old - Every employee that I had any interaction with was very professional and eager to assist me in any way necessary to address whatever issue I was addressing. More
I had an outstanding experience at Bob Moore Ford! From the moment I walked in, the receptionist, Toni Davis, was friendly, welcoming, and genuinely helpful. My sales professional, Robert Hooks, was k From the moment I walked in, the receptionist, Toni Davis, was friendly, welcoming, and genuinely helpful. My sales professional, Robert Hooks, was knowledgeable and took the time to understand what I was looking for. Robert answered all my questions and made the entire car-buying process smooth and stress-free. I had an excellent experience with the service department at Bob Moore Ford, a sincere thanks to my service advisor, Lee Green, took the time to clearly explain the manufacturer’s recommended maintenance for my vehicle in a way that was easy to understand and informative. The dealership itself was clean, well-organized, and had a great selection of vehicles. I was impressed by the transparency in pricing, extended warranty plans, and how straightforward the financing process was. A special thanks to financial services specialist, Matt Thompson. I drove off the lot with a vehicle I wanted and total peace of mind. I highly recommend Bob Moore Ford to anyone looking for a trustworthy and professional dealership experience. Five stars all the way! More
Very helpful and friendly staff. They are very knowledgeable on their vehicles and are very fair on their trade in process. The truck I really wanted wasn’t even on their lot and the They are very knowledgeable on their vehicles and are very fair on their trade in process. The truck I really wanted wasn’t even on their lot and they went out of their way to get it for me. I would 100% recommend this place to anybody be who is in the market for a new vehicle! More


