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Bob Moore Ford

Oklahoma City, OK

4.5
1,599 Reviews

8948 S I-35 Service Rd

Oklahoma City, OK

73149

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Showing 1,599 reviews

August 02, 2019

Quick,friendly,easy Got an appointment quickly and my recall repairs on my 2014 focus were done smoothly and expediently with in the day. Service was fast and friendly:) More

by Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty
August 02, 2019

Recall issue They handled the recall issue in the time frame they promised. No issues or problems. I also discussed another issue and the coverage on my extended w More

by SMSELL1891
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Gann, Chad Richardson
August 02, 2019

Shelby Purchase Enjoyable and knowledgeable group of people to work with. I will recommend Bob Moore Ford in the future. Trading in my car also worked out ver well More

by WILLIAM.FORREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Christian, Steve Sichterman, Gary Baker, Ian Farnham
Aug 05, 2019 -

Bob Moore Ford responded

Hi William, thank you so much for your positive comments about Bob Moore Ford! We hope to see you soon!

August 01, 2019

Used Car Purchase This is my second car I’ve bought from Bob Moore, well worth the drive from Wichita, KS. My first car lasted forever, and I never had a single proble More

by JESSICAJLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Akers, Gary Baker, Brittany Trattner, Ian Farnham
August 01, 2019

Recall Everyone was extremely nice during our service experience. Great communication during the time our car was there and fixed in a timely fashion. Very h More

by Adh717
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
Aug 01, 2019 -

Bob Moore Ford responded

Hi, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

August 01, 2019

Not able to do what was needed No Diesel mechanics available to work on my truck when I arrived at 7am on 7-31-19, 1 week out at best?? My Diesel engine light is on and I now have More

by Gvodeniii79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gann, Chad Richardson, Josh Clift
Aug 01, 2019 -

Bob Moore Ford responded

Hello, we appreciate you taking the time to share your experience. It is our goal that every customer leaves satisfied with their service, so we are disappointed to hear that you did not. When you have an opportunity, please give us a call so we can address your concerns. We hope to hear from you soon.

August 01, 2019

Warranty work Brought my vehicle in for routine maintenance and discovered there was an issue but it was still under warranty. The service department was great to w More

by JK03
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Gann
Aug 01, 2019 -

Bob Moore Ford responded

Hi, thank you so much for your positive comments about our service department! We are always more than happy to assist you if anything else comes up. Have a wonderful day!

August 01, 2019

Fantastic Everyone is friendly. They make sure you are taken care of. Before making any changes they will contact you instead of taking it upon themselves to do More

by Kenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gann
August 01, 2019

Work was good The work was good but it took them a week for 2 recalls & tps fault long time to be without a car the price high. More

by LEOTAMORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Clift
July 31, 2019

Amazing Great customer service. I would send customers that way if anything needs to be done. The guy who shuttled me home was a great person to have in that More

by Dc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Richardson
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