
Bob Moore Ford
Oklahoma City, OK
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Quick,friendly,easy Got an appointment quickly and my recall repairs on my 2014 focus were done smoothly and expediently with in the day. Service was fast and friendly:) Got an appointment quickly and my recall repairs on my 2014 focus were done smoothly and expediently with in the day. Service was fast and friendly:) thank you More
Recall issue They handled the recall issue in the time frame they promised. No issues or problems. I also discussed another issue and the coverage on my extended w They handled the recall issue in the time frame they promised. No issues or problems. I also discussed another issue and the coverage on my extended warranty. My issue was not covered, More
Shelby Purchase Enjoyable and knowledgeable group of people to work with. I will recommend Bob Moore Ford in the future. Trading in my car also worked out ver well Enjoyable and knowledgeable group of people to work with. I will recommend Bob Moore Ford in the future. Trading in my car also worked out ver well More
Used Car Purchase This is my second car I’ve bought from Bob Moore, well worth the drive from Wichita, KS. My first car lasted forever, and I never had a single proble This is my second car I’ve bought from Bob Moore, well worth the drive from Wichita, KS. My first car lasted forever, and I never had a single problem so I came back for hopefully another car that lasts forever. More
Recall Everyone was extremely nice during our service experience. Great communication during the time our car was there and fixed in a timely fashion. Very h Everyone was extremely nice during our service experience. Great communication during the time our car was there and fixed in a timely fashion. Very helpful. More
Not able to do what was needed No Diesel mechanics available to work on my truck when I arrived at 7am on 7-31-19, 1 week out at best?? My Diesel engine light is on and I now have No Diesel mechanics available to work on my truck when I arrived at 7am on 7-31-19, 1 week out at best?? My Diesel engine light is on and I now have to go to another service center, all services to my truck have been done at this center. Also asked to have a technician look at my tailgate to see if they could get it to open and close properly, no technicians available at the time 17 vehicles ahead of mine?? Oil change, tire balance and rotation, all completed in a timely manner as normal. Not happy about the lack of experienced technicians More
Warranty work Brought my vehicle in for routine maintenance and discovered there was an issue but it was still under warranty. The service department was great to w Brought my vehicle in for routine maintenance and discovered there was an issue but it was still under warranty. The service department was great to work with and very accommodating to my schedule. More
Fantastic Everyone is friendly. They make sure you are taken care of. Before making any changes they will contact you instead of taking it upon themselves to do Everyone is friendly. They make sure you are taken care of. Before making any changes they will contact you instead of taking it upon themselves to do it. Overall just a great dealership. More
Work was good The work was good but it took them a week for 2 recalls & tps fault long time to be without a car the price high. The work was good but it took them a week for 2 recalls & tps fault long time to be without a car the price high. More
Amazing Great customer service. I would send customers that way if anything needs to be done. The guy who shuttled me home was a great person to have in that Great customer service. I would send customers that way if anything needs to be done. The guy who shuttled me home was a great person to have in that spot. More