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Bob Moore Ford
Oklahoma City, OK
1,600 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 18, 2019
Job well done As always I received great service with outstanding customer service. The job was done on time with no surprises. Jeff an Scott always go above and b As always I received great service with outstanding customer service. The job was done on time with no surprises. Jeff an Scott always go above and beyond when it comes to making sure I’m taken care of. More
by Rondo71
Verified CustomerEmployees Worked With
Kyle Christian, Ben Hayes, Ian Farnham, Scott Parrish, Jeff Gann, Joe Baker
July 18, 2019
Good dealer Managers and sales have been working hard with us and if there is a problem they are doing all that they can to make things right. Awesome team and ge Managers and sales have been working hard with us and if there is a problem they are doing all that they can to make things right. Awesome team and genuinely nice More
by Dtaylor405
Employees Worked With
Kyle Christian, Jason Akers, Shannon Stansbury, Chad Woodward, David Klein
July 17, 2019
Fast, courteous service Made appointment on line for service. Oil change and point inspection in 30 minutes. Very satisfied. Service reps Chad and Jeff very courteous and kn Made appointment on line for service. Oil change and point inspection in 30 minutes. Very satisfied. Service reps Chad and Jeff very courteous and knowledgeable. Also, had warranty work done on second vehicle. Vehicle fixed and running great. More
by BigDawg
Employees Worked With
Jeff Gann, Chad Richardson
July 17, 2019
Great service Came to Bob Moore Ford to have a recall fixed. They were nice and did a check and replaced all of the recalled things. Great service. Came to Bob Moore Ford to have a recall fixed. They were nice and did a check and replaced all of the recalled things. Great service. More
by Kmelton
Employees Worked With
Jeff Morris
July 17, 2019
Brought in for warranty Truck had check engine light, and a broken tab off a outlet tube. Brought it in, took all day to find out the warranty wouldn’t cover the part but the Truck had check engine light, and a broken tab off a outlet tube. Brought it in, took all day to find out the warranty wouldn’t cover the part but they did find something else wrong. Said they would order the part and be ready in 2 days. Since 4th it July was in middle. Come Friday I didn’t hear anything all day, so I call at 3pm. Was told they ordered wrong part and wouldn’t be ready till Monday. So I picked up the truck and brought it back Monday morning. They got in the correct part and and fixed it, didn’t clear the check engine light though. Dusty was super helpful and answered all my questions. Got a ride to and from work on Monday so that was great. Overall wasn’t a bad experience but wasn’t great. Shouldn’t been a 1 day fix turned into a 6 day job. When I called after I got my truck back and asked about the part they couldn’t fix, asked for the part number so I could order and fix myself. was given a part number that when I searched was a completely wrong part, so I had to research and get the correct part myself. More
by bignatelvhc
Employees Worked With
Dusty
July 17, 2019
Excellent experience From the first greeting to the final bill I was treated respectfully and professionally. The work was done in a timely manner. Although I didn’t choos From the first greeting to the final bill I was treated respectfully and professionally. The work was done in a timely manner. Although I didn’t choose to complete all the suggested maintenance, my advisor was very understanding. I will definitely be back. More
by STXFX4
Employees Worked With
Jeff Gann
July 17, 2019
Excellent service I appreciated the consideration and communication from everyone we dealt with. Above all else, honesty goes a long way. It's great to find a service d I appreciated the consideration and communication from everyone we dealt with. Above all else, honesty goes a long way. It's great to find a service department that you like doing business with. More
by MAMAKITTIE73
Employees Worked With
Scott Parrish, Josh Clift, Tommy Elliott
July 17, 2019
Proficient and informed Bob Moore’s Ford Service department is one of the most efficient service departments I’ve visited. They have a very quick check in process so they can Bob Moore’s Ford Service department is one of the most efficient service departments I’ve visited. They have a very quick check in process so they can get right to work on your vehicle. I usually drop mine off and come back at a later time. All the while my service advisor keeps me in the loop on what’s happening and the progress of the work being performed. I am always informed as to when my vehicle is completed and when it can be picked up. It’s for these reasons that I will continue to Bob Moore for all my service needs. More
by Mrwttaylor
Employees Worked With
Jeff Gann
July 17, 2019
Great Dealership The staff was very helpful. We were looking for a car for our son and they were great in listening to what he wanted and they found it! The staff was very helpful. We were looking for a car for our son and they were great in listening to what he wanted and they found it! More
by MICHBROOK2714
Employees Worked With
Kermit Denton III, Ben Hayes, Jason Akers, Jeff Morris, Ian Farnham
July 17, 2019
Great recall work Recall reprogram for 2013 F150 was done fast and correctly They had to load the FW first to flash truck Great work on a saturday Recall reprogram for 2013 F150 was done fast and correctly They had to load the FW first to flash truck Great work on a saturday More
by Fordf1504x
Employees Worked With
Jeff Gann
