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Bob Moore Ford
Oklahoma City, OK
1,599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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June 22, 2019
Professionalism When I arrive at the Dealer, Jeff Gann is always professional and thorough l. I would recommend his professional service to anyone. I am pleased with When I arrive at the Dealer, Jeff Gann is always professional and thorough l. I would recommend his professional service to anyone. I am pleased with the work I’ve received here. Thanks!!!! More
by bricerose75
Verified CustomerEmployees Worked With
Kyle Christian, Jeff Gann
June 21, 2019
Great service When I made the appointment, Dusty told me that the recall fix would take about 45-60 minutes. It took 60 minutes. Everyone was extremely friendly and When I made the appointment, Dusty told me that the recall fix would take about 45-60 minutes. It took 60 minutes. Everyone was extremely friendly and professional. More
by Lexie’smom13
Employees Worked With
Dusty
June 21, 2019
Warranty, recall and oil change Josh in Service made sure that my vehicle was taken care of in a very timely manner. The overall experience at Bob Moore Ford, was exceptional. Josh in Service made sure that my vehicle was taken care of in a very timely manner. The overall experience at Bob Moore Ford, was exceptional. More
by Okadidas5
Employees Worked With
Josh Clift
June 21, 2019
Actually listened to me Was having an issue with my 14 F150. I had done my home work and had taken it to several other places to have it worked on and they did everything bu Was having an issue with my 14 F150. I had done my home work and had taken it to several other places to have it worked on and they did everything but what I thought would fix the issue I was having. The service department listened to me and the mechanic also agreed with me that what I thought was this issue was the issue. They had the part in stock, fixed it very quickly even though I was early for my appointment. Then I got a military discount. Listening to the owner and appreciating the current and former members of the military is a huge plus for me. I normally would not go to a dealership for repairs but this place changed my mind. I would return to have my truck worked on there again. I would also like to say I was able to test drive a few newer trucks and did not get the sales pressure. I am not in the market yet for a new truck and they understood that and helped me anyways. I would look at this dealership when I am. In the market for a new or used truck in the future. More
by F150 inspector
Employees Worked With
Dusty rose
June 21, 2019
Keith was amazing to work with! My Ford Explorers engine gave out and I needed to purchase something that would get me out from under the negative equity. Not only did Keith find me My Ford Explorers engine gave out and I needed to purchase something that would get me out from under the negative equity. Not only did Keith find me that vehicle but also found me exactly what I wanted for the price I needed! I will definitely be going back to Bob Moore Ford for my next vehicle!! More
by ANDRIA.LANCASTER18
Employees Worked With
Keith Wall, Jay Edwards
June 21, 2019
My truck looked amazing! I just purchased a new F-150 from bob moore and my sales guy had my truck detailed for me. The service department did an amazing job and I couldn’t be I just purchased a new F-150 from bob moore and my sales guy had my truck detailed for me. The service department did an amazing job and I couldn’t be happier with my detail! More
by ANDRIA.LANCASTER18
Employees Worked With
Jeff Gann, Chad Richardson, Josh Clift
June 21, 2019
Transmission Because your company is a rip off. My transmission went out that your company installed. Your company tells me there is nothing they can do about it. Because your company is a rip off. My transmission went out that your company installed. Your company tells me there is nothing they can do about it. I paid your 3.400 for a transmission. That you won't honor and on top of that your company wants to charge me 4.200 for another transmission. I can the Ford company and they admitted they have a transmission problem. But still refuse to honor your transmission. I am a veteran on an limited income. This is my only means of transportation for work or personal. I feel Ashamed for trusting you and your company. More
by Robert
Employees Worked With
Jeff Morris, Scott Parrish
June 20, 2019
Oil change The gt 350 is not an easy oil change They made sure of the oil I wanted and were fast Everyone I came in contact with was great The gt 350 is not an easy oil change They made sure of the oil I wanted and were fast Everyone I came in contact with was great More
by Laguna seca 2
Employees Worked With
Dusty
June 20, 2019
recall issue and oil change This was a good experience. Chad was very nice.i am confused about the recall 19no1. The letter states if vehicle is over mileage it is still under wa This was a good experience. Chad was very nice.i am confused about the recall 19no1. The letter states if vehicle is over mileage it is still under warranty through November 30 2019, my truck has 161000. Please clarify. Thanks More
by ajmcclendon
Employees Worked With
Chad Richardson
June 20, 2019
Great service They kept us in the loop the entire time our truck was there. Even stored it in their bay over night since there was bad weather coming. They kept us in the loop the entire time our truck was there. Even stored it in their bay over night since there was bad weather coming. More
by Jfootie
Employees Worked With
Chad Richardson
