Bob Moore Ford

Never again. From-Amy Chadwick First of all there online prices are not accurate,it might say 65k on there website but when you ask about that same truck they will say 85 or whateve First of all there online prices are not accurate,it might say 65k on there website but when you ask about that same truck they will say 85 or whatever.But anyway. So we buy a bran new 2016 f350, we spend 15 minutes negotiating a price, we agree on a price, everything seems to be moving smoothly. After its all said and done and we received our finance papers in the mail they had tacked on 10k worth of extras!!! Not 3,not 5, 10!! I couldn't believe it! And now when we went back they can only explain 5k worth of them, saying oh scratch and dent coverage oh gap coverage oh windshield coverage,WE ASKED FOR NONE OF IT!! The only thing we might of kept was gap but because of how shady they were (Zach) and how they couldn't even explain the other 5k extra on our loan we just decided to have it all removed, and now 8 months later nothing has been removed!! We agreed on a price and they charged us whatever they wanted, luckily they made copies of the agreement price and we will see them in court. More

Bad overall Owned a carr lees than 2 months and it has been in with the same problem 6 times now. Then they lied saying they where going to swap only to call me a Owned a carr lees than 2 months and it has been in with the same problem 6 times now. Then they lied saying they where going to swap only to call me and say they fixed it again. BS More

Wreck after service I took my new roush to get the oil changed, and they wrecked it pulling out of the service bay. Failed to rectify the issue. They neglected the situa I took my new roush to get the oil changed, and they wrecked it pulling out of the service bay. Failed to rectify the issue. They neglected the situation. Be cautious when buying from this dealer. Sales men are good but follow on service is not!! More

Horrible services Can't say how bad an experience I've had at your dealership We are now waiting on the 4th YES the 4th temporary tag for a Roush we bought in April!! Can't say how bad an experience I've had at your dealership We are now waiting on the 4th YES the 4th temporary tag for a Roush we bought in April!!!! Financing has been a night mare More

Awesome Just purchased a 2016 Ford Explorer Sport from Bob Moore Ford in OKC. Salesman Justin Morgan was absolutely Awesome! He was extremely helpful and c Just purchased a 2016 Ford Explorer Sport from Bob Moore Ford in OKC. Salesman Justin Morgan was absolutely Awesome! He was extremely helpful and courteous. I highly recommend asking for him when you visit this dealership. Wonderful experience.! Ask for Justin Morgan, 5 Stars..!!! Terry More

Wasted my time I was a huge Bob Moore fan. Bought a Nissan Murano from the Norman dealership. Was so impressed with the experience that I was overjoyed to do a te I was a huge Bob Moore fan. Bought a Nissan Murano from the Norman dealership. Was so impressed with the experience that I was overjoyed to do a testimonial. So of course when my son was in the market for a good used car, I told him Bob Moore was the way to go. The Norman dealership didn't have any used Jukes at the time but checked the Bob Moore inventory and found one at their Ford dealership which was actually closer to our home. My son called to make sure that the car was still available and for sale. He was informed that it was and made an appointment to test drive it. I took off work to go with him. We arrived at the dealership, the car salesman was very nice and polite, and took us on the test drive. Car drove like a dream, my son loved it. Now its time to start the paperwork but instead of that the salesman tells us he has bad news, the car had been sold already by the salesmanager that morning or that he was supposedly working a deal to sell it. He conveniently neglected to inform the sales staff. So the Bob Moore Ford salesman lost a sale, I lost time off from work, my son didn't get the car there. All of that could have been avoided had there been better communication at the dealership and a simple phone call. However there was a happy ending, my son did find and buy a 2013 Nissan Juke with more amenities that very same day (May13, 2016) at Fenton Nissan East. The salesman named Zach took excellent care of him. Anita King More

free to chose large selection to chose from easy to work with employees fair prices and speedy processes made for a great overall buying experience. this was my se large selection to chose from easy to work with employees fair prices and speedy processes made for a great overall buying experience. this was my second buying venture at bob Moore Ford of OKC and I would definitely do it again More

No hassle, proffesional service Worked around my schedule to come in. And get me out from under a bad finance company showed me trucks exactly like I asked for. And even found me a b Worked around my schedule to come in. And get me out from under a bad finance company showed me trucks exactly like I asked for. And even found me a better deal. More

New truck purchase Found the truck on line and went to the dealership. Got Justin Bowers and he made the process awesome! I'd ask for him if you decide to go to Bob Moor Found the truck on line and went to the dealership. Got Justin Bowers and he made the process awesome! I'd ask for him if you decide to go to Bob Moore Ford. More

Great dealership I bought a used Ford F150 on a Tuesday. I explained to them it would be a cash deal and that I could put $3000 down but wouldn't have the rest until I bought a used Ford F150 on a Tuesday. I explained to them it would be a cash deal and that I could put $3000 down but wouldn't have the rest until Friday or possibly Monday. They were ok with that and accepted my down payment and sent me on my way in the truck. As I said I would do took them the money on Friday and all was well. They were easy to deal with and did not try to pressure me into buying something I didn't want like extended warranties and other add ons. More