
Bob Moore Ford
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 1,598 reviews
Wonderful experience buying my new vehicle at bob moore ford. My salesman was awesome. I wouldnt buy a new ford anywhere else. Thanks for the great experience ford. My salesman was awesome. I wouldnt buy a new ford anywhere else. Thanks for the great experience More
I came in January for an oil change. I asked for "the works" package but was charged nearly double and was brushed off when I asked about it. I've been receiving phone calls and letters to come back "the works" package but was charged nearly double and was brushed off when I asked about it. I've been receiving phone calls and letters to come back for another oil change. I have called twice to be removed. I was finally connected to a live person today to be removed. I was told they could only block my number. Also, I wasn't asked why my experience was bad. I wouldn't recommend this dealership. More
They lie, they change prices and interest rates without explaining. They get mad if you want to leave and think about the deal. They made rude comments about us. Just a bad experience not once but twice!! explaining. They get mad if you want to leave and think about the deal. They made rude comments about us. Just a bad experience not once but twice!! Now today they are calling me to come back. WOW!!! More
Believing that Ford is the best domestic manufacturer, and the fact that the company I work for does business with the Bob Moore Group and purchase most of our company vehicles from Keith Wall, it was onl and the fact that the company I work for does business with the Bob Moore Group and purchase most of our company vehicles from Keith Wall, it was only logical that my wife and I see Keith when we decided to purchase a new vehicle. We looked at foreign and domestic seven passenger vehicles over the course of several months, including other Ford stores, and spoke with Keith several times during our search. When Sandy decided on the Explorer, Keith helped us buy a car that suited our purposes exactly. More
This is my second new Ford to buy from Bob Moore Ford in the past 4 months. I told them when I bought my daughter's Focus in April that I would be back when I was ready to buy a truck, and that is exactly the past 4 months. I told them when I bought my daughter's Focus in April that I would be back when I was ready to buy a truck, and that is exactly what I did. Once again, they were the best. Their price was great and their handling of a new car purchase is the best I have ever had. The first time was not just a fluke. This time was every bit as enjoyable as the first. I will continue to by my Fords there and will definitely send my friends. More
Dee followed up very well. Kavon was very friendly and helpful. All employees seemed to work very well together. The sales process was taken care of very quickly. The finance department was prepared an helpful. All employees seemed to work very well together. The sales process was taken care of very quickly. The finance department was prepared and the paperwork was completed very quickly. This is what customers need. Their time is valuable! All in all the experience was very good. Over the years we have purchased several F-350's and when it is time to purchase another one, we will certainly give your dealership consideration. Thank you. More
Matt did a great job of finding the F-150 my wife and I wanted. The whole process was pretty easy and low stress. Matt did a great job of giving us a quick overview of the SYNC system. wanted. The whole process was pretty easy and low stress. Matt did a great job of giving us a quick overview of the SYNC system. More
There was a mixup on the trade in given for my vehicle. The contract listed $400 less than what I was quoted for my car. I brought this up three days after the contract was signed and the sales manager st The contract listed $400 less than what I was quoted for my car. I brought this up three days after the contract was signed and the sales manager stated he thought we agreed on the higher price. There was a check for the difference in the envelope I recieved with the title papers three days later. Honest, upstanding, outstanding customer care. Thank you. Kris More
My husband and I did some online shopping for an SUV with a third row, and after reading many reviews we decided on a Chevy Traverse. After shopping around for the best price, we ended up at Bob Moore Ford i a third row, and after reading many reviews we decided on a Chevy Traverse. After shopping around for the best price, we ended up at Bob Moore Ford in OKC. Dennis and I were actually in communication a couple of days before we came to see the Traverse, and when we arrived the car was pulled up to the door and already cooled off... that went a long way with us :) We drove it around and were very pleased with it's performance. We told Dennis what price we wanted to stay under, and how much we wanted our payments to be and he delivered! They also gave us a very fair trade value for our 2007 Ford Edge. Overall, we were extremely pleased with our experience at Bob Moore. We never felt pressured or haggled... or like they were playing games with us. From the time we pulled in until the time we pulled out, we were there for about an hour and a half total. We will definately be coming back to Bob Moore (and Dennis) for our next vehicle :) More
They always treat us right.After we bought our car we noticed the wiper blade was missing on back window,we went back the nxt day and they installed no questions asked. Will not buy anywhere else. noticed the wiper blade was missing on back window,we went back the nxt day and they installed no questions asked. Will not buy anywhere else. More