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Bob Moore Ford
Oklahoma City, OK
1,613 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,613 reviews
May 21, 2020
Excellent all around experience Ryan provided a remarkable guided tour thru the total experience, from looking to buying. Very friendly staff and very clean premise. Thanks everyone Ryan provided a remarkable guided tour thru the total experience, from looking to buying. Very friendly staff and very clean premise. Thanks everyone for a pleasant experience, see you next time. More
by MHMOWDY
Verified CustomerEmployees Worked With
Jason Akers, Ryan McGee
May 20, 2020
Sorry I dont remember who work on my car But people Sorry I dont remember who work on my car But people work with my car are really nice. Only one bad experience I have long ago when they forget to p Sorry I dont remember who work on my car But people work with my car are really nice. Only one bad experience I have long ago when they forget to put the knot volt on my front tires and I drove the car away. Just imagine it what happen if I drive the car in the Hi way. More
by CRISDENN
Employees Worked With
Jeff Gann, Josh Clift, Dusty Rose, Ryan Brosnan
May 20, 2020
I am very happy with the work I do was excellent, a great service and was a very friendly and attentive person solving my problem, I recommend it thanks!!! service and was a very friendly and attentive person solving my problem, I recommend it thanks!!! More
by Claudia
Employees Worked With
Ryan Brosnan
May 19, 2020
Bought a used car in March and I still don’t have the title, just excuses. I have been told used dealers have 3 weeks to get paperwork to you by law, I am on week 8 or 9 now. I also think it has been wre title, just excuses. I have been told used dealers have 3 weeks to get paperwork to you by law, I am on week 8 or 9 now. I also think it has been wrecked. It was in the shop the first week I had it and I still hear the same noise. It is a 2019 with 11k miles. Shouldn’t be any noises. So frustrated and exhausted. More
by Not a good experience at all!!!!
Employees Worked With
Kyle Christian, Jason Akers, Mike Riebe, David Cochenour
May 15, 2020
1st time at dealership most likely the last time! Went in for the works package which included oil change, tire rotation, 27 point inspection. Was pleased at 1st, service advisor Ryan noted that my truck had for the works package which included oil change, tire rotation, 27 point inspection. Was pleased at 1st, service advisor Ryan noted that my truck had 2 recalls which he said he can fix them so I was thinking hey I found me a new dealership to take my newly purchased Ford F150, was pleased when I left dealership, got home noticed they didn't rotate my tires which was one of the main reasons I went to Bob Moore Ford! I called and talked to Ryan he said he would talk to technician and get back with me. So he did call me back telling me why the tires were not rotated, he said it was lack of communication on his part as to why they didn't rotate the tires. He said my next oil change would be free of charge on my next visit. He didn't try to make things right in my eyes, he could have told me come back up so they could rotate the tires and maybe next oil change is on them. You have one hance to make a good impression on a customer and I felt ripped off because I felt like I was lied to. Kinda makes me wonder what else they promise and don't fix. As a matter of fact I'm taking my truck to another Ford dealership just to make sure the recalls were fixed. To me it's bad business even if he forgot to communicate back to me, I felt like I was lied to. More
by Joe
Employees Worked With
Ryan Brosnan
May 13, 2020
Always good to go -Dusty & crew always provide service & info effectively. They seats listen to info & concerns. I will always use them in the future. info effectively. They seats listen to info & concerns. I will always use them in the future. More
by dlrhomes18
Employees Worked With
Dusty Rose, Ryan Brosnan
May 13, 2020
Great dealership. My family and I trust the service department. We’ve brought our vehicles in for both maintenance and repairs. Everything is done in a timely manner. department. We’ve brought our vehicles in for both maintenance and repairs. Everything is done in a timely manner. More
by Missa
Employees Worked With
Dusty Rose
May 13, 2020
Quick friendly service. Jeff Gann is a true professional, you can tell he takes pride in his work. I never have to worry if I’m being taken advantage of by him. you can tell he takes pride in his work. I never have to worry if I’m being taken advantage of by him. More
by travis.j.knight2
Employees Worked With
Jeff Gann
May 13, 2020
Dusty was very helpful and quick when I needed a new tire! He searched for the one that I needed and got it to the shop the same day I called. Thanks Dusty for your help! tire! He searched for the one that I needed and got it to the shop the same day I called. Thanks Dusty for your help! More
by Jas
Employees Worked With
Dusty Rose
