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Bob Moore Ford
Oklahoma City, OK
1,602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 27, 2020
Bob Moore Ford charged me $900 to change out a front headlight with ballast. The way your personel even worded it was pathetic, that I should be sitting down for this news making it sound worse than it headlight with ballast. The way your personel even worded it was pathetic, that I should be sitting down for this news making it sound worse than it really was. I said no and went to Fast Lube of Moore. They literally greeted me in their lot, popped the hood infront of me and pulled out the bulb with the ballast. It’s sold as one entity and your people (Josh Clift) tried to scam me as if it were two separate pieces to make more money off of me especially during a time of Covid 19 and finances are steep for people, you all should be ashamed of yourselves. Fast Lube of Moore took care of me in 20 minutes and I paid less than $200 to get the work done. I have a formal letter I’m putting together for your president with photos of complaint. I was a loyal customer for 6 years and can guarantee you I will be taking my patronage elsewhere. I am EXTREMELY disappointed on how your corporate culture tried to screw me over. I am still in disbelief still. More
by Krystal Jones
Verified CustomerEmployees Worked With
Josh Clift
April 27, 2020
Kyle was wonderful to work with, he made the process very smooth. Great personality and laid back. Most car salesman are not a joy to mess with, but Kyle doesn’t fall under that type at all. He is your guy a smooth. Great personality and laid back. Most car salesman are not a joy to mess with, but Kyle doesn’t fall under that type at all. He is your guy and will do his best to get you the vehicle you’re looking for! More
by Ashleyclark2894
Employees Worked With
Michelle Elliot , Kyle Christian
April 26, 2020
I always receive great service in the service department at Bob Moore Ford even though I didn’t buy my car there. They are courteous and fast. I highly recommend this service department at Bob Moore Ford even though I didn’t buy my car there. They are courteous and fast. I highly recommend this service department More
by rick.a.davidson
Employees Worked With
Jeff Gann, Josh Clift, Chris Tannyhill, Dusty Rose, Ryan Brosnan
April 25, 2020
Kyle always takes care of us and makes it a stress free process. Fair and honest deal, no need to spend hours arguing or fear getting ripped off. process. Fair and honest deal, no need to spend hours arguing or fear getting ripped off. More
by Mdecher
Employees Worked With
Kyle Christian
April 25, 2020
Everyone made us feel welcome. Kyle Christian and Matt Thompson were wonderful to work with. No pressure. We plan to use Bob Moore Ford for future purchases. We're very happy with our purchase! Thompson were wonderful to work with. No pressure. We plan to use Bob Moore Ford for future purchases. We're very happy with our purchase! More
by PSRHYNE
Employees Worked With
Kyle Christian, Mike Riebe, Matt Thompson
April 25, 2020
Ricky Fietz did a great job! Found the truck I wanted, we negotiated the entire deal by text great experience! I will definitely recommend Bob Moore Ford to family and friends. we negotiated the entire deal by text great experience! I will definitely recommend Bob Moore Ford to family and friends. More
by MW_HALL
Employees Worked With
Kermit Denton III, Ricky Fietz
April 24, 2020
Bought a new Pickup This was my 4th car to buy here. I have always had the best people helping me. The people that work at the dealership go way out to help with any ques This was my 4th car to buy here. I have always had the best people helping me. The people that work at the dealership go way out to help with any questions I have. Once the deal is made they helped me get everything out of my old car and get it in the new one. They also made sure that I new how to operate the new truck instruments and gauges all operated. I want to thank Ricky Fietz and Kermit Denton for all their help with this purchase. All of you guys are great. More
by donaldprater01
Employees Worked With
Kermit Denton III, Ricky Fietz
April 24, 2020
My experience did not result in a sale due to distance as I live in Texas and the dealership is in OKC. They were professional and i was impressed how my sales person sent me a video of the Raptor I was inte I live in Texas and the dealership is in OKC. They were professional and i was impressed how my sales person sent me a video of the Raptor I was interested in! I give them a A+ and my sales person A+ as she was a female who knows her trucks! More
by TYRONE.HUNTER
Employees Worked With
Cant remember
April 23, 2020
Service department got me right in without an appointment. Diagnosed problem and had it fixed the next day. It was all covered under a Ford extended warranty. Very pleased appointment. Diagnosed problem and had it fixed the next day. It was all covered under a Ford extended warranty. Very pleased More
by oufan24
Employees Worked With
Dusty Rose
