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Bob Moore Ford
Oklahoma City, OK
1,602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,602 reviews
April 16, 2020
Great service for warranty issue. Everything went smoothly. Arrived at 8:00 AM. And was met quickly. Couldn’t ask for any better service. Definitely would go back again if the need should arise. smoothly. Arrived at 8:00 AM. And was met quickly. Couldn’t ask for any better service. Definitely would go back again if the need should arise. More
by Mike
Verified CustomerEmployees Worked With
Ryan Brosnan
April 14, 2020
I took my car in because the AC wasn’t working properly. I had a 10:30 appointment and my car didn’t even get looked at until around 3:30. I asked the service advisor around 2 if they had been able to diagn I had a 10:30 appointment and my car didn’t even get looked at until around 3:30. I asked the service advisor around 2 if they had been able to diagnose the issue my car was having and he replied that they were still trying to diagnose the problem even though they hadn’t even looked at my car yet. He then asked if I wanted them to keep my car overnight to look at it some more the next day to trying to figure out the problem. At around 4-5pm the next day I called and asked if they had found anything wrong with my car and I was told that my car was ready to go. After checking the dashcam footage in my car I found out that my car sat in the parking lot the entire day and never got looked at. I brought my car back again when the car started having the same problem and showed the service advisor who then took it to have one of the techs look at it. The tech had to submit a report to Ford and wait to hear back from them. I have contacted them multiple times in the last few weeks and have not been able to find out if they have heard back from Ford. More
by DW3
Employees Worked With
Dusty Rose
April 14, 2020
Great Car Purchase Experience i visited Bob Moore Ford late on a Saturday evening just a few minutes before closing time. Gary and the team were very friendly and were willing to i visited Bob Moore Ford late on a Saturday evening just a few minutes before closing time. Gary and the team were very friendly and were willing to stay late to assist me with finding the perfect pickup for me and my family. The entire experience was very relaxing with no high sales pressure and very little back and forth negotiating. This is my second purchase from Bob Moore Ford and I will continue to bring my business back in the future. More
by mmaloney
Employees Worked With
Gary Baker, David Cochenour
April 11, 2020
Had a wonderful experience. From Gary and Ricky in sales, and Dave in financing, it was a pleasant experience. I would recommend this group to anyone looking. sales, and Dave in financing, it was a pleasant experience. I would recommend this group to anyone looking. More
by P-B MO
Employees Worked With
Gary Baker, David Cochenour, Ricky Fietz
April 10, 2020
It was easy to get my recall and oil change scheduled and completed. The staff was friendly and professional and communicated very well throughout the process. completed. The staff was friendly and professional and communicated very well throughout the process. More
by gosoonersgo
Employees Worked With
Ryan Brosnan
April 10, 2020
Bob Moore Ford from the sale seven years ago to now have treated me like My opinion matters listening to my concerns. Was so happy this past visit that Josh made sure the necessary repairs were taken care o treated me like My opinion matters listening to my concerns. Was so happy this past visit that Josh made sure the necessary repairs were taken care of before the extended warranty expired. Your dealership are the only people that More
by BRIANLOFIN
Employees Worked With
Josh Clift
April 10, 2020
Was able to schedule service quickly and was greeted by several advisors. Excellent service department, alway informative and great work. Really appreciate the shuttle service as well. several advisors. Excellent service department, alway informative and great work. Really appreciate the shuttle service as well. More
by OKMedic
Employees Worked With
Jeff Gann
April 09, 2020
Wonderful experience at Bob Moore Ford! Kyle and Ricky were amazing throughout the purchase process. Laid back environment without pushy salesmen. We love our vehicle! were amazing throughout the purchase process. Laid back environment without pushy salesmen. We love our vehicle! More
by Wsmitley12
Employees Worked With
Kyle Christian, Ricky Fietz
