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Bob Moore Ford
Oklahoma City, OK
1,598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,598 reviews
February 15, 2020
I took my car in. I was told I needed a power steering pump and spark plugs. I asked for the pump to be replaced. The SA says to me he would need to notify the warranty company I didn’t replace the spark pump and spark plugs. I asked for the pump to be replaced. The SA says to me he would need to notify the warranty company I didn’t replace the spark plugs so they will know how I am maintaining my car. I pick up my car. I go to another shop to have the spark plugs changed. The shop tells me my car has 86000 miles and the spark plugs are changed at 100000. They asked why I’m I asking about spark plugs. I stated I was told I needed them. They told me to come back in about a year or 100000 miles More
by Wcommon
Verified CustomerEmployees Worked With
Ryan Brosnan
February 14, 2020
Overall I always get outstanding service from Jeff Gann . He great to work with alway keep the Customers in formed. Also if any problems arise Scott Parrish Will listen to the customers concerns and try to s He great to work with alway keep the Customers in formed. Also if any problems arise Scott Parrish Will listen to the customers concerns and try to solve the issue to the best of his ability. Overall the only reason I keep coming back to buy new trucks here is because of the people in the service department. More
by PATRICK3572
Employees Worked With
Scott Parrish, Jeff Gann
February 14, 2020
Brought in my 2014 truck for service and they did it pretty quickly Jeff was very helpful and explained what needed to be serviced and had it done pretty quickly Jeff was very helpful and explained what needed to be serviced and had it done More
by reedmeg
Employees Worked With
Jeff Gann
February 13, 2020
Great to work with. Very courteous fast and friendly. You can trust them. I highly recommend this dealership for sales and service. They actually care about fixing any issues you may have. can trust them. I highly recommend this dealership for sales and service. They actually care about fixing any issues you may have. More
by gbird1959
Employees Worked With
Jeff Gann
February 13, 2020
The service is wonderful and the staff are always friendly. Prices are very reasonable and honest. I will always bring my vehicle to Bob Moore for my service needs! friendly. Prices are very reasonable and honest. I will always bring my vehicle to Bob Moore for my service needs! More
by brendaangier
Employees Worked With
Jeff Gann
February 13, 2020
Everyone we dealt with was very courteous and informative. It was done in a timely fashion and cleanly. I'd definitely bring my vehicle back for service. informative. It was done in a timely fashion and cleanly. I'd definitely bring my vehicle back for service. More
by The Jones'
Employees Worked With
Scott Parrish, Dusty Rose, Ryan Brosnan
February 13, 2020
Great experience for just oil change and tire rotation. Was missing a lug but key was able to change it out for me with no problem! Good deal!!! Was missing a lug but key was able to change it out for me with no problem! Good deal!!! More
by Tavryn_word
Employees Worked With
Jeff Gann
February 13, 2020
Ryan went above and beyond in his efforts to get the parts ordered needed for the repair, notifications throughout the entire process, and providing a ride to and from parts ordered needed for the repair, notifications throughout the entire process, and providing a ride to and from More
by JLBARTHOLOMEW
Employees Worked With
Ryan Brosnan
February 12, 2020
Great group of guys to work with from sales, management to finance. Took the time to work with me for a smooth transaction. Thank you. to finance. Took the time to work with me for a smooth transaction. Thank you. More
by JMDOMAG
Employees Worked With
Jason Akers, Gary Baker, Chad Woodward, Chuck Gooch
