Bob Moore Ford

Satisfied I am always pleased with the service provided by your service department and I drove a good distance to get this service. I purchased my Edge in Anch I am always pleased with the service provided by your service department and I drove a good distance to get this service. I purchased my Edge in Anchorage, Alaska and have returned to Oklahoma City. Although there is a Ford dealership nearby I make the drive to your facility because I trust your service department to provide your customary excellent attention to my needs. More

Amazing Experience Brittany Tratner is amazing! I bought 2 new cars from her in 1 month! The experience was perfect! The finance guy Ian was amazing both Times as well Brittany Tratner is amazing! I bought 2 new cars from her in 1 month! The experience was perfect! The finance guy Ian was amazing both Times as well The manager here is a pretty great guy too More

Stress free The service department personnel is very helpful and knows their stuff! Chris worked great with me. Ford also stepped up as a whole on an issue with m The service department personnel is very helpful and knows their stuff! Chris worked great with me. Ford also stepped up as a whole on an issue with my vehicle which I greatly appreciate! A lot of people will not use a dealer because many are not customer, quality or fairness oriented. This dealership is my number 1 go to and reminds me of it every time I visit or buy from them. Thank you!!! More

Expensive They just go by whatever the computer tells them to replace and they quote full book rate. I was able get a small discount but I don’t know if I need They just go by whatever the computer tells them to replace and they quote full book rate. I was able get a small discount but I don’t know if I needed both parts replaced for my fuel pump. It seems odd that two prices of equipment would fail at the exact same time but I guess it is possible. More

Responsive, Professional, Attentive Dealership was prompt to our inquiries about the vehicle of interest. Upon arrival to dealership, waited a short time for the vehicle to be prepped f Dealership was prompt to our inquiries about the vehicle of interest. Upon arrival to dealership, waited a short time for the vehicle to be prepped for a test drive. Salesman was knowledgeable about the vehicle and freely answered our questions. Overall, one of our better car buying experiences. More

LOF; lube oil filter It’s refreshing to have your vehicle serviced and have the service center call you with maintenance suggestions. It’s never a past or high sales pitc It’s refreshing to have your vehicle serviced and have the service center call you with maintenance suggestions. It’s never a past or high sales pitch, simply what they find and do you want to fix it today? Excellent place to have your Ford product taken care of with confidence. More

Oil Change and Consumption Test I made an appointment to have the oil changed in my Shelby GT350 and to start a oil consumption test. I was there for about 2 hours which is pretty av I made an appointment to have the oil changed in my Shelby GT350 and to start a oil consumption test. I was there for about 2 hours which is pretty average I believe and the service went smooth from what I can tell. Now it’s just playing the waiting game to see if the car is consuming excessive oil. More

Excellent service! I needed a part in my GPS replaced (under warranty) and took my car in to Dusty at Bob Moore’s service dept on a Friday. They needed to order the part I needed a part in my GPS replaced (under warranty) and took my car in to Dusty at Bob Moore’s service dept on a Friday. They needed to order the part and it was available 6 days later. I took my car in the following Monday and dropped it off with Dusty. A shuttle driver took me home and a couple of hours later Dusty called to let me know my car was ready and a shuttle driver could come and pick me up if I was ready to come and pick up my car. Another very nice gentleman came and picked me up and took me to get my car. My car was ready to go, the paperwork was done and my car was clean and all repairs completed when I got there. This service dept is always prompt, courteous and honest. I have used them for several years and always been pleased. More

Fantastic car buying experience! We had a fantastic experience with Kermit Denton and Chad Moore at Bob Moore in OKC! Very knowledgeable and insightful. We appreciated his candor and We had a fantastic experience with Kermit Denton and Chad Moore at Bob Moore in OKC! Very knowledgeable and insightful. We appreciated his candor and honesty. Would definitely come back to purchase again! More

Recall Nice people, good service . All the workers work really fast and help me when I have a question. They always have happy face, thank you so much. Nice people, good service . All the workers work really fast and help me when I have a question. They always have happy face, thank you so much. More