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Bob Moore Ford
Oklahoma City, OK
1,599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 23, 2019
Question the validity I had several recall notices on my vehicle when I contacted the service department. Upon arrival I was told that only one applied and one was an exte I had several recall notices on my vehicle when I contacted the service department. Upon arrival I was told that only one applied and one was an extension of airbag warranty and no others required service. I was told the vehicle would be completed that day but was not informed that it would not get completed until I call after the time it was to be completed. I was notified the next day that my battery needed to be replaced, the service tech had to jump my car 10 min from the time I parked it outside the service center . Not sure how that could be when I had not been having a problem with it. So $182 later I drove home felling that I had been taken advantage of, just questioning the services. More
by WALTZER007
Verified CustomerEmployees Worked With
Josh Clift
September 21, 2019
Great service I come to Bob Moore for service on my vehicle. They are always friendly, informative and efficient. Since I wait while they change my oil, they alway I come to Bob Moore for service on my vehicle. They are always friendly, informative and efficient. Since I wait while they change my oil, they always get it done in a timely manner so I can be on my way to work. More
by CHRISTIECOOPER59
Employees Worked With
Jeff Gann, Josh Clift
September 21, 2019
Edge brake booster 2013 Disappointed that ford wouldn’t fix my brake booster. Known problem but my edge missed the date by 4 months..if possible please forward my comments to Disappointed that ford wouldn’t fix my brake booster. Known problem but my edge missed the date by 4 months..if possible please forward my comments to Mt Ford and ask him to reimburse me for the cost of repair! Thanks. More
by Chrismartin
Employees Worked With
Josh Clift
September 20, 2019
Service appointment Service visit on my F150 went just as described when I scheduled it. Service department was friendly and helpful. I appreciated the text updates and b Service visit on my F150 went just as described when I scheduled it. Service department was friendly and helpful. I appreciated the text updates and being able to text any additional questions to them. More
by Gayle
Employees Worked With
Jeff Gann
September 20, 2019
Great service Came in for my first oil change on my F250 diesel without an appointment they got me right in. The waiting area was nice I did have to wait a little Came in for my first oil change on my F250 diesel without an appointment they got me right in. The waiting area was nice I did have to wait a little bit longer than expected but it all turned out great. More
by ALLEN.HERITAGECONSULTINGINC
Employees Worked With
Gene Rhodes , Dusty Rose
September 19, 2019
Used car Bought a used car and love it. Kyle was very helpful and super awesome to work with he is honest and listens to your needs and very knowledgeable abou Bought a used car and love it. Kyle was very helpful and super awesome to work with he is honest and listens to your needs and very knowledgeable about vehicles More
by Alberto Sanchez
Employees Worked With
Kyle Christian
September 18, 2019
Pleasant, as far as car shopping goes. They did a good job. Friendly staff and good service. Sales personnel were prompt in replying to questions. Finance guy was good, to the point. They did a good job. Friendly staff and good service. Sales personnel were prompt in replying to questions. Finance guy was good, to the point. More
by WMSCOTTJONESIV
Employees Worked With
Jason Akers, Brittany Trattner
September 18, 2019
Oil Changed - Great Experience Great experience. Did not have to wait long for oil change in service area. Jeff in service great to work with. I highly recommend asking for him. Great experience. Did not have to wait long for oil change in service area. Jeff in service great to work with. I highly recommend asking for him. More
by Connie
Employees Worked With
Jeff Gann
September 18, 2019
Ryan helped us out with the vehicle we chose Really great service and the process was very short we were out of there and on our way home within 1hr thank u Ryan mcgee Really great service and the process was very short we were out of there and on our way home within 1hr thank u Ryan mcgee More
by Gabriel
Employees Worked With
Ryan McGee
September 18, 2019
Great Job The staff were courteous and efficient. They got my car out the same day I took it in. I am grateful for the service department, and especially Chris. The staff were courteous and efficient. They got my car out the same day I took it in. I am grateful for the service department, and especially Chris. More
by cadc9256
Employees Worked With
Not sure, Chris Tannyhill
