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Bob Moore Ford
Oklahoma City, OK
1,599 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 11, 2019
Costs The parts should have been under warranty. The parts that I always need are never under warranty. My vehicle only has 40k miles. Parts and labor are w The parts should have been under warranty. The parts that I always need are never under warranty. My vehicle only has 40k miles. Parts and labor are way too high. I had a Chevrolet for 7 years previously and it was never in the shop. I've been in twice with this vehicle already at a costs of just under $1500. I will think have to think about buying another Ford product. My pickup has had a dead pedal since I bought it and still does after I brought it in the last time. Josh is not to blame. More
by Jones
Verified CustomerEmployees Worked With
Josh Clift
September 10, 2019
Very friendly and knowledgeable people Staff was very helpful and answered all the questions we had. Was straight forward on there position and listen to mine and we came together to find a Staff was very helpful and answered all the questions we had. Was straight forward on there position and listen to mine and we came together to find a vehicle we wanted at a price we could agree on. More
by 829HOLT
Employees Worked With
Brittany Trattner, Ian Farnham, Mike Riebe
September 10, 2019
Excellent customer service Dusty my service advisor was super helpful getting my recall done on my car. He was quick and set realistic deadlines and met it without me sitting ar Dusty my service advisor was super helpful getting my recall done on my car. He was quick and set realistic deadlines and met it without me sitting around waiting and calling for status updates all the time. More
by AMANDA.WALKER331
Employees Worked With
Dusty Rose
September 10, 2019
Always prompt and courteous. Bob Moore has always done the service on my vehicle. Always a good job and prompt service. The waiting room is nice and clean as well as the whole Bob Moore has always done the service on my vehicle. Always a good job and prompt service. The waiting room is nice and clean as well as the whole dealership. My Service Advisor Dusty Rose (New to me) is very nice and was very helpful. I will be back for the next maintenance on my vehicle. Keep up the good work. Thank you! More
by BR40FORD
Employees Worked With
Kermit Denton III, Scott Parrish, Dusty Rose
September 10, 2019
2 weeks Took almost two weeks to fix. I was without a truck for all this time and cost me with my business. I asked for a loaner twice and was ignored. Took almost two weeks to fix. I was without a truck for all this time and cost me with my business. I asked for a loaner twice and was ignored. More
by BRENT.THACKERSON
Employees Worked With
Chris Tannyhill
September 09, 2019
Good customer service Dusty was a good service tech. He explained everything in detail and was very professional in my visit to the dealership. My car was taken care of and Dusty was a good service tech. He explained everything in detail and was very professional in my visit to the dealership. My car was taken care of and I plan to bring it back here for future maintenance needs. More
by JTSWOBODA75
Employees Worked With
Dusty Rose
September 09, 2019
Great job. Answered all my questions. I've been to another dealer because he was closer to my job, but never again. Bob Moore is a better value, more thorough, they truly care about me and I've been to another dealer because he was closer to my job, but never again. Bob Moore is a better value, more thorough, they truly care about me and my car. Dusty was great. More
by JMelegatti
Employees Worked With
Dusty Rose
September 08, 2019
Thorough and quick I've been here several times always the same right to business and I'm out of there most small repairs. I was kept informed have any other items noti I've been here several times always the same right to business and I'm out of there most small repairs. I was kept informed have any other items noticed that would need repair in the future or replacement. No pressure to do those while there nice! More
by COLDAIR4YOU
Employees Worked With
Let's not forget the cashier she was great, Jeff Gann
September 08, 2019
Only place I’ll go for an oil change This is the only place I go for oil changes. They always fit me in on a short notice. The service is prompt and done in a timely manner. Thanks Dusty This is the only place I go for oil changes. They always fit me in on a short notice. The service is prompt and done in a timely manner. Thanks Dusty Rose. More
by DRSTATLER
Employees Worked With
Dusty Rose
September 07, 2019
Very fast and friendly service! The service department at Bob Moore Ford is great! Fast & timely appointment & service! Jeff greats you with a very friendly smile & makes sure you The service department at Bob Moore Ford is great! Fast & timely appointment & service! Jeff greats you with a very friendly smile & makes sure you are fully informed & get the service you want! More
by KLEWIS183
Employees Worked With
Kermit Denton III, Jeff Gann
