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Bob Moore INFINITI
Oklahoma City, OK
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Very good service. Good experience. Very helpful with setup. Thought my vehicle was worth more, but doesn't everybody ?? Vehicle as clean and in the showroom for pick up. setup. Thought my vehicle was worth more, but doesn't everybody ?? Vehicle as clean and in the showroom for pick up. More
This is the second Infiniti we have purchased from Bob Moore. We love the service department. They are #1 in our book. Danny and Leslie Quick Moore. We love the service department. They are #1 in our book. Danny and Leslie Quick More
Everyone at the dealership was easy to work with. The weather was rainy and cold but Ron Vervack chased down four different vehicles for us to drive. weather was rainy and cold but Ron Vervack chased down four different vehicles for us to drive. More
The customer service was great. Craig Smith always returned phone calls promptly and made sure we were taken care of. He was very friendly and accomodating. So far we have been very impressed with Bo returned phone calls promptly and made sure we were taken care of. He was very friendly and accomodating. So far we have been very impressed with Bob Moore Infinity and have already relayed that to friends and family. More
Very helpful and great to work with. Great experience. We bought our first Infinti in Tulsa and shopped around for our second. We received much better service from this dealer and this is why we chose to pur bought our first Infinti in Tulsa and shopped around for our second. We received much better service from this dealer and this is why we chose to purchase in OKC. More
I was treated with respect, and as a woman that is especially important to me. I have had bad experience at other dealers. Craig,the salesman, took as much time driving vehicles with me as I needed an especially important to me. I have had bad experience at other dealers. Craig,the salesman, took as much time driving vehicles with me as I needed and answered all of my questions respectfully. I felt at ease making a decision and not pressured. Craig also paid attention to my needs/concerns for a vehicle. On a second drive he asked about my sons, as I had shared they were coming home for Thanksgiving. That made me feel confident that he was listening & cared. So when it came time to buy, I made sure he was who we dealt with. Craig also returned texts and sent pictures of vehicles that had come in and I was appreciative for that as well. He was there to help, not pressure and hound. Bob Moore was the only dealer to ask if I needed anything, drink,etc. I felt appreciated as soon as I walked into the showroom. At other dealers I would walk in and around for some time before anyone even acknowledged my existance. My only regret is that I wanted to get a different price for the vehicle. I did research to get an estimate of how much a car would be worth and so I had a specific amount in mind. We didn't get that price. More
Initially I was dissappointed with this dealership. I put a deposit on a car that I was told would be brought in from another state. A week later I was told that the car I wanted was not available and t put a deposit on a car that I was told would be brought in from another state. A week later I was told that the car I wanted was not available and that I would need to choose a different color to get the features that I wanted in a 2011 model. I did not want a different color so I chose to terminate the contract. The next day I received a call from Toni, the sales manager, apologizing for the problem and offering the car that I originally wanted in a 2012 model for a little more money (less than $400). I agreed to this and the rest of my experience with the dealership was good. More
Thank you so much for helping us out last Saturday. All of you were so helpful and patient with us. It was well worth the drive to Oklahoma. Sadi is so sweet and she was great to work with. We love our Maz of you were so helpful and patient with us. It was well worth the drive to Oklahoma. Sadi is so sweet and she was great to work with. We love our Mazda and so do our kids. Thank you for all of your help. Thanks, Stacy & Kevin! More
Traci met me @ Ardmore to bring me to the dealership which I thought was very nice. The dealership was located near the major highway and it was easy to find it. Traci was very kind and professional. which I thought was very nice. The dealership was located near the major highway and it was easy to find it. Traci was very kind and professional. He was very informative about the vehicle and kept me informed of any updates on the vehicle before I went to pick up my car. When I finally drove it home, I was very, very satisfied with my EX35. More
Craig was very helpful, very responsive, returned phone calls and was not high pressure. Atmosphere was professional and friendly. Service, especially Mark in the body shop was exceptional. calls and was not high pressure. Atmosphere was professional and friendly. Service, especially Mark in the body shop was exceptional. More