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Bob Moore Kia Northwest
Oklahoma City, OK
98 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 98 reviews
January 20, 2020
Caleb was amazing! He helped me figure out what services were due and in what order they should be done in. He was very kind and courteous and I am so thankful for his help. were due and in what order they should be done in. He was very kind and courteous and I am so thankful for his help. More
by MandyWisdom
Employees Worked With
Caleb in Service
January 20, 2020
Deceptive about pricing We had agreed to the value of my trade and the value for the vehicle we were looking to purchase, then they added an additional $400 to the beginning We had agreed to the value of my trade and the value for the vehicle we were looking to purchase, then they added an additional $400 to the beginning sales price of the vehicle for the final numbers. When I called them out on it, they told me we misunderstood the rebate. My wife and I both very clearly understood the salesperson to say if we qualified for the rebate, then the price would be $400 lower. I will NOT do business with a dealership that lies to me. More
by nick6167
Employees Worked With
I don't remember the sales person or their manager's name.
January 14, 2020
Very pleasant experience this morning. Staff was courteous and great amenities while I waited. Also gave a thorough explanation of services performed on vehicle. Overall I was very pleased courteous and great amenities while I waited. Also gave a thorough explanation of services performed on vehicle. Overall I was very pleased More
by DeeBee
Employees Worked With
Dalon
January 05, 2020
Very professional & friendly. Thoroughly checked everything. They found an issue that could have caused major problems. They were able to fix it the same day. everything. They found an issue that could have caused major problems. They were able to fix it the same day. More
by Bjtgwalters
Employees Worked With
Mike
October 28, 2019
Visiting visiting from Chicago and needed work done. Chris Myers and the service team helped me big time. Friendly staff and nice dealership,great job. Chris Myers and the service team helped me big time. Friendly staff and nice dealership,great job. More
by Paul Rodriguez
Employees Worked With
Chris Myers
October 23, 2019
2017 RAM 1500 Salesman was great and friendly. The whole experience was great. Josiah in financing was very helpful in answering my questions. Will highly recommend Salesman was great and friendly. The whole experience was great. Josiah in financing was very helpful in answering my questions. Will highly recommend you to others looking for a new or used vehicle. More
by Jonathan
Employees Worked With
John Moore and Josiah
October 16, 2019
Great service. Was not pressured to buy and sales people were very helpful and nice. They have a great selection of new and used vehicles. service. Was not pressured to buy and sales people were very helpful and nice. They have a great selection of new and used vehicles. More
by Fireman442000
Employees Worked With
Ciara Winkle , William Blaylock
August 31, 2019
Bait and switch I first researched this dealership online. The internet sales person, Kelsi starts a text with me which is fine. When I text her to mention that I’m c I first researched this dealership online. The internet sales person, Kelsi starts a text with me which is fine. When I text her to mention that I’m coming in to see their cars I get told to ask for “Dante”. I never see this Dante. I get passed to Darnel who takes me to the cars I’m looking at. While he is getting the key for my test drive he starts talking to a couple who are looking also. Darnel passes me over to a nice lot maintenance guy who can’t answer my questions about the car I’m test driving. When I get back I get passed over to John Moore (most likely NOT related to Bob Moore) who slowly puts an offer together on a more expensive car. I am then told that if I qualify for the special finance rate that I will be giving up $2500 in rebates. By then I was soo done. I asked them to shred my paperwork and left. I didn’t really say what I would have liked to say. More
by Tag3000
Employees Worked With
Dante, Darnel, John Moore
July 16, 2019
Still waiting I bought a vehicle on June 17. It was contingent on the dealer having the air conditioner and steering fixed. I have been in a loaner vehicle ever s I bought a vehicle on June 17. It was contingent on the dealer having the air conditioner and steering fixed. I have been in a loaner vehicle ever since that time. I cannot express how difficult it has been to get updates on the status of the vehicle. The sales lady Lauren quit returning my calls after about a week. The service shop was extremely rude to me when I called to try and get an update, especially when I stated that I wanted to just come pick it up so that I could go on the vacation I scheduled for my family. They have been working on the a/c since I bought it. This dealership, though Kia, is in the same group as a Ram dealership, yet somehow it is beyond these people to get an air conditioner fixed in a reasonable timeframe. I have gotten the same excuse about the lack of return calls “we have the wrong phone number for you.” To which I explain, that’s why I leave you the correct number with every single message. (The reason they have the wrong number is because the salesperson was sloppy and put the wrong information in the system, which I corrected repeatedly through the buying process). It has been a month, and I still don’t have my vehicle to drive. More
by SomeGuyNamedLarry
Employees Worked With
Lauren Combs, Rico
June 12, 2019
Excellent Service I just got my new Kia at Bob Moore! The salesmen were helpful and not pushy. We were offered drinks and snacks several times while we waited. They did I just got my new Kia at Bob Moore! The salesmen were helpful and not pushy. We were offered drinks and snacks several times while we waited. They didn't try to push me into a car I couldn't afford and helped so much when I had an issue with the bank. More
by slwin
Employees Worked With
Ian
