Bob Moore Kia Northwest

Not all the details were revealed Found a Jeep Patriot Bob Moore was advertising on Craigslist. I live 3 hours north of OKC, so pretty much worked out a deal on the phone based on the Found a Jeep Patriot Bob Moore was advertising on Craigslist. I live 3 hours north of OKC, so pretty much worked out a deal on the phone based on the pictures and the salesman description. Drove the 3 hours only to find hail damage and a broken windshield. Went ahead and work out a purchase price only to have to wait an hour for the finance dept to take my check. Get the car home and two days later it dies right in the middle of traffic and now the check engine light is on. They supposedly preformed a 100 point check. Not very impressed More

Enjoy being lied to? We saw a car online, and we were talking to a guy online about the price. We finally got a great price. Surprise, surprise when we got to the dealersh We saw a car online, and we were talking to a guy online about the price. We finally got a great price. Surprise, surprise when we got to the dealership, the price we were told was a "mistake". They lied just to get us down there. We should have run then, but we didn't. After some dealing (still not as good as they originally said), we purchased the car. What they didn't tell us was that it didn't come with a key fob. This is was a car with electric everything, so I just assumed it would have a key fob. Our sales guy said he would ask his manager about it, but we haven't heard anything over 2 months later. I'm sure we won't since they already got our business. Go here if you enjoy being lied to. More

Liars Never go here. They told me they only had 3 cars I could buy and that this was my last chance to buy so I better take their deal. All lies. And of co Never go here. They told me they only had 3 cars I could buy and that this was my last chance to buy so I better take their deal. All lies. And of course after I fell for it and bought a car they wouldn't take it back or do anything to make the deal right. Their philosophy is sell the customer any car and then get them out the door.. More

Collision Center: Trustworthy, Helpful, and Fun My superior rating was earned by the exceptional service and repair work done yesterday on my Jeep Wrangler Unlimited. Warren Sanderson provided me wi My superior rating was earned by the exceptional service and repair work done yesterday on my Jeep Wrangler Unlimited. Warren Sanderson provided me with perhaps the best analysis and helpful suggestions of any collision estimator I've worked with in recent memory. He went out of his way to help me make the right decisions regarding repairs and saving money without sacrificing safety. You can't find a nicer person to deal with when it comes to delivering swift, thorough, and knowledgeable collision service. Just go in and see him, tell him the whole story, and watch how his years of experience (and good humor) come rolling out. Highly recommended. More

Ryan Shaff was the first salesman I worked with. I was kooking for a Kia Soul. I knew from test driving the Kia Soul that it was just a box on wheels. You can hear and feel every crack on the road. Ro kooking for a Kia Soul. I knew from test driving the Kia Soul that it was just a box on wheels. You can hear and feel every crack on the road. Rough ride! And no cargo space. So I know the manufacuring cost is low. All I wanted was a cute car with a personality ( Kia Soul ). I decided that I would buy a Kia Soul and dress it up with all you had to offer. Ryan Shaffs manager quoted me a price of 24,900 dollars for a Dune loaded Kia Soul. That was way to high. Finally we get to 22,900 and I trade in my 2004 PT Cruiser worth 1,500. When I went to my bank to get the 22,900 I was informed that a fully loaded Kia Soul was worth 23,175. I told Ryan Shaff and his manager that I was not happy with the price. But, I had singhed the P.O. ( entrapment )! I feel like you made me pay 2,000 over sticker price. You should give me my PT Cruiser back and 500 dollars. I feel SWINDLED. More

In spite of the unpleasant experiences of my sons' recent visits to Bob Moore Kia, I stopped to look at new cars. We had been customers at Bob Moore dealerships for over twenty years and always very recent visits to Bob Moore Kia, I stopped to look at new cars. We had been customers at Bob Moore dealerships for over twenty years and always very happy with sales and service. The salesman who greeted me was neither pleasant nor interested in selling a car to fit my requests. High pressure does not always sell cars. Women do drive cars and often are equally, sometimes more, as knowledgeable as men. I was not treated in this manner until Fred entered the office. Through his conversation, people skills and expertise I decided to consider a Kia Rio from this dealership. I returned home, did some research; decided to purchase. The finance officer was quite young and new and refused to put my name as primary owner of the vehicle. My husband of forty-three years had accompanied me. A few days later we were contacted to return to sign papers that had been forgotten. I went alone only to discover that the papers had been signed just not located in the file folder. There was a question about the Resist-all treatment. The car was not properly detailed at time at time of delivery; I returned at a later date for a more complete detail. Overall I would not give an enthusiastic recommendation to this dealership. I would also not give a completely negative review either. All difficulties can be rectified. More

We bought our first Kia (2013 Forte Koupe) in October of 2011. John D. was amazing with his knowledge of the vehicles and the company itself. He was very laid back, friendly and never once tried to push u 2011. John D. was amazing with his knowledge of the vehicles and the company itself. He was very laid back, friendly and never once tried to push us into something we didn't want. He was interested in our lifestyle and our family to make sure that we got exactly what we wanted and needed... even giving us his personal cell phone number should we ever have a problem. Financing was a breeze with Richard since we were already pre-approved through our bank and even though I was very ill with pneumonia, I was very pleased with how quickly all the paperwork was completed. They even allowed me to lay down on the sofa in the back through the majority of it. We were never pressured to buy all the warranty options that were offered either. It was just so easy. Buying the Forte was such a wonderful experience that when we decided we needed to buy another vehicle, we gave John D. a call. My husband met with him on Friday and spent several hours going over different vehicles. John even took my husband and oldest son out to breakfast! So on Saturday(01/26/2013) after I got off work, we gave John a call to see if he was available to meet with us and he made a special trip to the dealership to do so. He showed me what he and my husband had looked at, explaining in extreme detail all the xxxxxxand cons about each vehicle. Once I settled on the Soul... we test drove each level. Base, Plus and Exclaim. He was fully knowledgeable about each model, showing me each feature and how they worked. What I loved best is that he remembered my first name, my kids' names, ages etc. John treated us like family not just a sale that he wanted to make. Once I decided on which vehicle I wanted... John D. took off to make sure the car was ready for us. He actually even re-detailed because the detail guys missed some stuff and he cleaned the windows again because there were visible streaks. Finance went easy despite them having technical issues with the printers... some pressure techniques on the extras that were a tad annoying but nothing that would put me off from buying another car from Bob Moore Kia. Overall... we have had the most excellent experiences with Bob Moore Kia and couldn't be happier with our vehicles. More

I wanted to get out of a two car payment and decided to stop and look at an optima. After test driving one my wife and I decided to go ahead and get one if they could get us out of the two car payments we stop and look at an optima. After test driving one my wife and I decided to go ahead and get one if they could get us out of the two car payments we were making. We traded both vehicles for one. William was very knowledgeable about all cars on lot. We could not decide whether to get a black one or a white one. William told my wife that the white one in his opion had more personality (which we thought so also). We settled on that and went in to see Richard Battles the finance man. Richard was a hoot. My wife asked when will the first payment be do, and with out missing a beat Richard said tomorrow. Had her going. I was rolling on the inside. It took longer than I would have liked, but that was are fault... More

All the of the guys were amazing. Tonya found the car for me and it was exactly what I was looking for! Richard in finance helped me keep my payments right where I wanted them and Michael showed me the for me and it was exactly what I was looking for! Richard in finance helped me keep my payments right where I wanted them and Michael showed me the ins and outs of my car and I had a good overall experience with them! More